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The Sort Manager supervises one or more business units in the Warehouse/Sort facility with the intent of regulating sortation. Together with other Managers, the Sort Manager is responsible for the overall effectiveness and efficiency of the Warehouse/Sort facility.
Job Responsibility:
Evaluate employee performance against established objectives
Assess employee ability to meet compliance regulations and ensure all necessary training is delivered
Execute key activities in the employee lifecycle to manage direct report employees
Perform on-the-job supervision with all dock staff to ensure compliance and job standards are met
Track the operating metrics and financial performance of services within the unit
Enforce appropriate controls to safeguard assets and mitigate risks
Participate and potentially co-chair Warehouse/Sort facility Health and Safety committee
Promote an interdependent safety culture and adherence to safety policies
Manage the necessary audit of equipment and system layouts and ensure the safety of the operations
Identify and resolve issues and potential problems related to maintenance and equipment
Conduct injury, incident and accident investigations and necessary follow ups
Manage supply (dunnage) levels and help maintain a return program
Apply collective bargaining agreement and labour relations understanding in all operational and employee related decision making
Influence Warehouse/Sort facility labour relations discussions by providing management with the necessary information
Manage the partner and vendor relations to support the Warehouse/Sort facility needs and objectives
Represent and model Purolator’s values and culture
Promote Trak 3 generation activities to achieve revenue capture KPI’s
Maintain ISO 9001 procedures and quality standards
Establish and implement effective and efficient operating policies and procedures
Continuously identify and drive opportunities for improvements within the Warehouse/Sort facility
Ensure the effective and efficient resolution to all customer issues
Provide necessary direction and leadership to enable employees to meet their performance expectations
Deliver necessary training and coaching to enable employees to meet performance expectations
Plan, coordinate and manage business operations in the unit to achieve their operating metrics and financial goals
Perform resource allocation, workload assignment and schedule management to optimize day-to-day operations
Manage and balance vehicle utilization or trailer pools to accommodate customer fluctuations, capacity needs and seasonality
Verify appropriate hours of work for employees, and authorize appropriate payroll
Participate and respond to quality and safety audits
Partner with internal departments namely HR, H&S, LR, Finance, Sales, Retail, Payroll, and Engineering to ensure compliance, build capability and facilitate the customer experience
Requirements:
Completing Post-Secondary Qualification
Minimum of 5 years’ experience in a supervisory and/or management role