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Provides general support for sales processing activities for an assigned business area or group
Demonstrates mastery in multiple sales processing areas, including: pricing and creating quotes for less- to moderately-complex deals
registering information and producing documentation
order execution, billing and invoice production
configuration of order systems according to process standards and any customization as specifically directed
Reviews data entered into paper and electronic sales processing and documentation systems to ensure that required fields are complete and correct
identifies and communicates errors and deficiencies to stakeholders for resolution
Creates and maintains regular order reports, dashboards, and specialized documentation
researches and provides information in response to requests from sales leadership
Provides guidance to less-experienced staff members
Requirements
High school or equivalent secondary education certification required
Bachelor's degree preferred
Typically 2 - 4 years experience
Advanced administrative skills, including data review and proofreading and overall document and information management
Proficient with standard word processing, spreadsheet, and presentation software packages
Expert user of electronic sales documentation, order management, and bid and quote systems and tools, including regular and ad hoc reporting and data search
Thorough understanding of basic order processes, systems configurations and documentation requirements
Strong written and verbal communication skills
Mastery in English and local language
Ability to effectively communicate issues and negotiate resolution with local management