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As a Sommelier at ilili, you are an ambassador of Lebanese hospitality who provides timely, accurate and friendly service while preparing and serving the highest quality beverages for our guests. You are also responsible for the product and place necessary to facilitate this as well as providing leadership by example to other members of the beverage and Front of House service teams.
Job Responsibility:
Maintaining and upholding our company's vision and values
Maintaining a safe, sanitary, organized, and respectful work environment
Following all company guidelines
Preparing and serving wine and other beverages according to company specifications and adherence to local, state, and federal guidelines for serving alcoholic beverages
Maintaining bottles, glasses, tools, and garnishes in a clean, attractive, and functional manner
Taking drink and food orders accurately and immediately entering them into the point-of-sale system
Greeting guests promptly and anticipating their needs
Assisting in clearing, cleaning, and resetting the bar and lounge
Presenting drink and food menus, making recommendations, and answering questions regarding food, beverages, and ilili
Maintaining cleanliness in all areas of beverage storage and service
Generating wine bottle sales by maintaining an active presence on the floor during service and engaging with guests
Staging private event wines in advance of parties
Communicating lows and 86s of wines, glassware, and other needs to both the Manager on Duty and Beverage Director
Cultivating regular patrons by learning their names, drink preferences, and developing a rapport
Accepting guest payment, processing credit card charges and make correct change
Washing, sterilizing, and polishing glassware
Taking part in both pre-service and closing duties, including actively participating in, and at times, leading beverage updates and education at line-up/pre-shift
Being available to fill in as needed to ensure the smooth and efficient operation of the restaurant
Participating in and leading service/beverage/other educational sessions for our staff and peers
Advising the Beverage Director on service, beverage, and staffing needs
Consulting on regular educational programming with the Beverage Director
Providing new and ongoing coaching and training for both new and existing teammates
Reinforcing communications from the Beverage Director and upholding those directives
Upholding the restaurant’s standards for beverage service at every touchpoint
Maintaining ongoing self-education of beverage brands/releases, as well as sharing these learnings with members of the beverage team
Requirements:
Must be a minimum of 21 years of age
Must practice humility and demonstrate respect for one’s self, work environment, tools, techniques, and co-workers, management, and guests
Must be aware of industry trends in the restaurant and bar industry
Must be a team-player and work well with others
Strong time management and organization skills
Must be a proactive communicator and fluent in English
Must be able to stand for long periods of time
Must have flexibility in availability
Have working knowledge of beer, wine, and spirits and classic cocktail recipes
Possess basic math and technological skills
Proficiency in MS Office
Proven track record of dependability and a passion for delivering hospitality in a high-volume environment
Be able to reach, bend, stoop and frequently lift up to 40 pounds
Demonstrating a passion for details and a willingness to learn and be coached
A positive attitude along with excellent communication and interpersonal skills
Nice to have:
A minimum of two (2) years of sommelier experience in a high volume, upscale New York City restaurant
A bachelor’s degree or higher in a related discipline
A longstanding and ongoing passion for self-study of food, beverage, service, hospitality and drawing on this to best serve our guests
A polyglot, particularly with the languages of Spanish, Bengali, Creole, and/or Arabic
What we offer:
Competitive base hourly rate, plus inclusion in the tip pool when performing guest-facing work during service
Medical, dental and vision benefits
Paid time off (PTO)
Commuter benefits
Dining benefits
Employee Assistance Program (EAP)
Job training and continuous professional development