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This position provides an enjoyable and expertly served beverage experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. The Sommelier creates and updates wine lists, makes recommendations on food and wine pairings, and advises guests on wines based on their tastes and preferences.
Job Responsibility:
Illustrate the wine list and other beverage items to guests by offering interesting and vivid descriptions
Prepare beverages in accordance to the recipes standards, with correct garnishes, ingredients, portion size, method, in a timely manner
Serve wines and other beverages in order to meet guest requirements and preferences
Make recommendations on food and wine pairings based on guests’ preferences
Maintain the appropriate levels of beverage stocks by monitoring purchases and sales, ensuring professional, efficient and accurate service of all types of beverage, but with a focus on wines, in order to completely satisfy our guests during their meal experience
Anticipate guest needs, ascertain satisfaction and respond urgently and appropriately to guest concerns and requests
Greet and seat guests in a professional manner and take reservations conforming to Four Seasons standards when needed
Support the F&B Team with other service tasks when needed
Requirements:
A minimum of one year experience as Sommelier in a luxury environment and/or in a Michelin starred restaurant
Excellent interpersonal skills, an outgoing personality and a can-do approach to any request
A high level of wine knowledge, including an extensive understanding of wine making process, main wineries and wine regions
Proficiency in using the Micros Operating System
Reading, writing and oral proficiency in the Italian and English language
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide