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The Sommelier at Four Seasons Hotel and Private Residences Nashville will elevate the wine experience for our guests, ensuring impeccable service and thoughtful pairings with our culinary offerings. This role supports the Food & Beverage team by providing expert knowledge, training, and leadership in wine service.
Job Responsibility:
Curate and select wines that align with the property and outlet concepts
Lead, motivate, and train the team in wine knowledge and service standards
Serve wine with proper pouring, decanting, and presentation techniques
Ensure all wines and beverages are served at the correct temperatures
Maintain detailed knowledge of menu items, ingredients, and preparation methods
Anticipate guest needs, respond to inquiries, and provide personalized service
Manage wine inventory, storage, and rotation
Maintain cleanliness and organization in wine service areas
Collaborate with employees and managers to meet operational needs
Support guest satisfaction by handling special requests, complaints, and public relations with professionalism
Requirements:
College degree, preferably in Hotel/Restaurant Management or equivalent experience
Minimum of 5 years of experience in luxury hotels or upscale restaurants
Formal Wine & Spirits Training Certificate or Diploma
Strong knowledge of wine, beverage service, and guest service standards
Proficiency in English
computer literacy and familiarity with food & beverage systems
What we offer:
Competitive salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee discount for stays at any Four Seasons worldwide