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Sommelier/Wine Steward

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Chile, Santiago

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Category:
Gastronomy

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The role of Sommelier/Wine Steward involves delivering an outstanding guest experience through knowledgeable wine service, responsible inventory management, staff training, and creative program implementation within the W Santiago hotel.

Job Responsibility:

  • Issue, open, and serve wine/champagne bottles
  • pair and suggest wines that will best complement menu items
  • update and maintain wine list and MICROS system
  • monitor and replenish inventory of wine cellar, equipment, and glassware
  • request new wines and products
  • train and educate server and bartender staff
  • design and implement wine promotions and incentive programs
  • conduct vintage and BIN number checks
  • conduct staff wine tastings
  • follow all company and safety and security policies and procedures
  • report accidents, injuries, and unsafe work conditions to manager
  • assist individuals with disabilities
  • ensure adherence to quality expectations and standards
  • perform other reasonable job duties as requested by supervisors.

Requirements:

  • Issue, open, and serve wine/champagne bottles
  • answer guest questions or concerns regarding the origin, vintage, and style of various wines
  • update and maintain wine list and MICROS system
  • pair and suggest wines that will best complement menu items
  • attend wine tastings and develop relationships with vendors
  • request new wines and products
  • create and update wine lists
  • design and implement wine promotions and incentive programs
  • monitor and replenish inventory of wine cellar, equipment, and glassware
  • train and educate server and bartender staff
  • conduct vintage and BIN number checks
  • conduct staff wine tastings
  • secure liquors, beers, wines, coolers, cabinets, and storage areas
  • follow all state and local laws for serving alcohol responsibly
  • maintain accurate spill sheet
  • follow all company and safety and security policies and procedures
  • report accidents, injuries, and unsafe work conditions to manager
  • complete safety training and certifications
  • ensure uniform and personal appearance are clean and professional
  • maintain confidentiality of proprietary information
  • protect company assets
  • welcome and acknowledge all guests according to company standards
  • anticipate and address guests’ service needs
  • assist individuals with disabilities
  • thank guests with genuine appreciation
  • speak with others using clear and professional language
  • answer telephones using appropriate etiquette
  • develop and maintain positive working relationships with others
  • support team to reach common goals
  • ensure adherence to quality expectations and standards
  • read and visually verify information in a variety of formats
  • stand, sit, or walk for an extended period of time
  • move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
  • grasp, turn, and manipulate objects of varying size and weight
  • move through narrow, confined, or elevated spaces
  • move over sloping, uneven, or slippery surfaces
  • move up and down stairs and/or service ramps
  • reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • perform other reasonable job duties as requested by supervisors
  • education level of technical, trade, or vocational school degree
  • at least 2 years of related work experience.

Nice to have:

  • Innovative
  • always looking towards the future of what’s possible.
What we offer:
  • Equal opportunity employer
  • inclusive and diverse work environment
  • brand affiliation with Marriott International
  • potential for personal and professional growth
  • access to global opportunities.

Additional Information:

Job Posted:
September 02, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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