Solutions Partner Delivery & Success Lead Job at Clay (New York)

Integrated Delivery Solutions Lead

The IDS Lead is responsible for taking the IDS team to the next level of growth ...

Location

Poland , Krakow

Salary:

Not provided

Amentum

Expiration Date

Until further notice

Requirements

A passion for and experience of transformational sustainable growth with background in Engineering, Project Management, Project Controls, matrix resource management or related discipline
Strong experience in resource coordination, workforce planning, and team leadership
Proven ability to work effectively with project managers and technical leads
A clear understanding of project delivery environments and associated pressures
Excellent organisational skills and ability to manage competing priorities
Strong commercial awareness, including utilisation, cost management, and efficiency drivers
Ability to support and empower team leads without becoming a bottleneck
Credibility with both technical teams and senior business stakeholders
A proactive, solution-oriented mindset with a focus on operational excellence

Job Responsibility

Leading sustainable growth and the development and execution of the IDS strategy aligned to long-term business objectives
Define and continuously evolve the IDS organisational structure, including roles, reporting lines, and succession planning
Establish scalable service delivery models that integrate seamlessly with project teams
Drive capability growth across technical disciplines, project controls, document control and related disciplines
Coordinate IDS resource planning and allocation in line with business demand and project pipelines
Maintain visibility of current and future workload across all IDS disciplines
Monitor utilisation levels, identifying underutilised or overstretched resources and taking corrective action
Partner with team leads and project managers to align capability, availability, and delivery priorities
Support stakeholders in effectively accessing IDS resources and capabilities
Ensure IDS remains responsive, delivery-focused, and operationally efficient

What we offer

International working environment and unique company culture fostering individual career growth and work-life balance
Personal development opportunities and training in industry-leading tools
Friendly and supportive team atmosphere
Participation in global projects and process improvements
Full-time employment contract with competitive salary
Benefits package including medical care, life insurance, My Benefit cafeteria with co-financing for sports activities, employee wellbeing support program
Flexible working hours (start between 7:30–10:00)
Short Fridays (Monday to Thursday we work 8,5h, Friday is a 6-hour workday)
Office based work, with occasional work from home
Modern office in an attractive location

Fulltime

Data Product Delivery Lead, Climate Solutions America

The Data Product Delivery Lead is responsible for driving the successful deliver...

Location

United States , Remote City, FL

Salary:

96000.00 - 192000.00 USD / Year

Beretta Clima Italia

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Data Science, or Engineering
5+ years of experience in a Product Management role
leading end-to-end product delivery, including product roadmap implementation
5+ years of experience with stakeholder management and cross-functional collaboration across all organizational departments
5+ years of experience in a data analytics or data engineering role building data models and production grade data products
3+ years of experience in supply chain, logistics, or manufacturing industry
Must have unrestricted authorization to work in the USA. No visa sponsoring available

Job Responsibility

Serve as the primary delivery partner supporting CSA teams in shaping solution approaches, delivery plans, and customer adoption strategies across commercial and operational domains
Lead discovery sessions with stakeholders in parts, pricing, sales operations, marketing, service, and analytics to define data product requirements and measurable outcomes
Translate business needs into technical specifications, delivery roadmaps, and value-focused product backlogs
Build strong relationships with customer stakeholders to ensure alignment, transparency, and sustained value realization
Own the end-to-end lifecycle of data products supporting use cases such as pricing optimization, parts availability insights, lead scoring, external data enrichment, customer segmentation, and commercial performance analytics
Prioritize features and enhancements based on business value, feasibility, and customer impact
Lead cross-functional delivery teams—including data engineers, analysts, platform engineers, and SMEs—through Agile execution
Ensure data products follow medallion architecture principles (bronze/silver/gold) for quality, scalability, and reusability
Oversee the design and development of data pipelines, transformations, and models using SQL, Python, and modern ETL/ELT frameworks
Lead the implementation of open lakehouse architectures capable of supporting structured, semi-structured, and unstructured data

What we offer

Health Care Benefits: Medical, Dental, Vision
Wellness incentives
Retirement Benefits
Time off and Leave: Paid vacation days, up to 15 days
paid sick days, up to 5 days
paid personal leave, up to 5 days
paid holidays, up to 13 days
birth and adoption leave
parental leave
family and medical leave

Fulltime

Success Programs Delivery Lead

Success Programs strengthen security & resiliency, drive cloud success, and spar...

Location

United States , Multiple Locations

Salary:

106400.00 - 203600.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties
4+ years experience working in a customer-facing role (e.g., internal and/or external)
4+ years experience working on technical projects
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
Proven technical expertise across Microsoft Cloud services (Azure, M365, or Security solutions)
Ability to understand and apply AI concepts within customer and operational contexts
Strong project management background, including governance, reporting, and delivery lifecycle management
Demonstrated experience in leading distributed teams and coordinating cross-functional delivery with partners and vendors
Solid understanding of ITIL, DevOps, and operational frameworks (change management, incident response, SLAs, KPIs)

Job Responsibility

Partner with Secured CSU leaders, delivery partners, and global/national CSA teams enabling Success Program Deliveries across our Secured customer base in your assigned markets
Serve as a technical authority within the POD, providing architectural guidance, best practice validation, and delivery assurance across multiple Microsoft solution areas (Azure, Security, AI, or Modern Work)
Conduct random delivery audits, reviewing customer deliverables for accuracy, alignment to frameworks, and technical depth
Lead key customer engagements to set delivery standards, ensuring technical excellence and knowledge transfer
Partner with SMEs and IP Leads to pilot new content and improve delivery methodologies based on field insights
Maintain the Rhythm of Business (ROB) cadence by facilitating bi-weekly POD syncs, monthly dashboards, and quarterly business reviews to ensure visibility, accountability, and performance tracking
Monitor vendor CSA utilization, engagement compliance, and CSAT performance, applying short-term corrective actions and operational optimizations based on data insights
Drive delivery lifecycle governance, ensuring timely kickoffs, milestone tracking, deliverables submission, and closeouts fully aligned with Success Program SLAs and documentation standards
Oversee workload planning and capacity management in collaboration with Resource Coordinators (RCs) and Service Delivery Managers (SDMs) to balance priorities and ensure effective allocation
Track and report key performance indicators (KPIs)—including utilization, CSAT, audit coverage, compliance, and billable contribution—to assess delivery health and inform decision-making

Fulltime

Regional Partner Commercial Leader - Industry Solutions Delivery

As a Partner Commercial Lead for Asia, you will own the end-to-end commercial en...

Location

Singapore , Singapore

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

10+ years in enterprise technology partner management, consulting, or outsourcing roles
Proven track record in structuring large subcontractor agreements or alliances and managing vendor/partner performance at scale
Experience in cloud services is highly desirable (familiarity with Microsoft Azure and services business a strong plus)
Exceptional negotiation and contract management skills
Deep understanding of various commercial models (T&M, fixed-price, outcome-based)
Adept at financial analysis, pricing strategies
Ability to translate high-level partner strategy into operational execution
Strong leadership skills to manage a team and influence
Excellent communication and stakeholder management skills
Data-oriented and outcome-focused, with experience setting and measuring KPIs

Job Responsibility

Partner Selection & Contracting: Serve as the regional expert on partner engagement during deal pursuits
Lead negotiations with chosen subcontractor partners before deal closure
Ensure subcontractor agreements mirror customer contract requirements
Uphold compliant sourcing processes
Delivery Oversight & Partner Performance: Act as the single point of ownership for partner performance across all ISD engagements in your region
Oversee partners at a macro level
Conduct regular performance checkpoints and lead regular executive reviews with each key partner
Drive continuous improvement
Manage ongoing commercial aspects post-sale
Drive Cloud Growth via Partners: Align every partner engagement with Microsoft’s cloud growth ambitions

Fulltime

Delivery and Consulting Lead for Supply Chain Solutions

At Logistics Reply, you will step into a senior leadership role as Delivery and ...

Location

United States , Detroit Area, Michigan / Chicago, Illinois

Salary:

130000.00 - 160000.00 USD / Year

Valorem Reply

Expiration Date

Until further notice

Requirements

5 years of experience in supply chain software consulting or implementation leadership
Proven experience delivering WMS or supply chain execution system implementations
Proven knowledge of system architectures and modern technologies
Experience managing multi-site, enterprise, or global deployments
Strong team organization acumen with attention to financial aspects related to long-term projects
Executive-level communication and stakeholder management skills

Job Responsibility

Own end-to-end delivery of all LEA Reply implementations in North America (WMS, YMS, LMS, and related modules)
Define and enforce delivery governance, methodology, and quality standards aligned with global Reply frameworks
Build and scale the North American implementation team, including onboarding, training, structure, and performance management
Proactively manage delivery risk, escalations, and corrective action plans to ensure on-time, on-budget outcomes
Ensure solutions align with customer business objectives, ROI expectations, and operational realities, supporting late-stage sales and complex pursuits
Own services financial performance, including margin, utilization, forecasting, and delivery predictability
Oversee post–go-live stabilization and transition to Customer Success, driving satisfaction and long-term referenceability
Collaborate with global Reply teams and partners to balance capacity, share best practices, and ensure consistent customer experience

What we offer

bonus

Fulltime

Director, Partner Delivery & Product Strategy

Ethoca, a Mastercard company, is seeking a Director, Partner Delivery & Product ...

Location

Canada , North York

Salary:

138000.00 - 221000.00 CAD / Year

Mastercard

Expiration Date

Until further notice

Requirements

Advanced experience leading customer-facing implementation, onboarding, delivery, or technical consulting teams, with a track record of developing talent and driving strong execution
Experience in sales engineering, solutions consulting, or a similar customer-facing role within a B2B technology environment, ideally with exposure to APIs, SFTP, and implementation-driven workflows
Strong strategic thinking, analytical capability, and sound judgment, with the ability to navigate ambiguity, connect operational detail to broader business goals, and make informed decisions in complex environments
Excellent communication, presentation, and relationship-building skills, with the ability to engage technical, commercial, and executive audiences with clarity and confidence
Strong knowledge of the payments ecosystem, including merchants, issuers, processors, and the broader market dynamics that influence customer priorities and product adoption
Confidence working directly with senior business leaders and cross-functional partners, including Product, Sales, Customer Success, Compliance, Operations, and other strategic stakeholders
Ability to translate technical concepts and product capabilities into clear, compelling business language for non-technical stakeholders in both written and verbal communication
Proven ability to build credibility and influence with technical leaders, business stakeholders, and decision-makers within customer organizations
Flexibility to support global customers across international time zones and travel internationally as needed, up to approximately 20%

Job Responsibility

Lead, coach, and develop a high-performing team of customer delivery professionals, creating a culture of accountability, collaboration, and continuous improvement while strengthening the team’s ability to support complex partner needs
Oversee day-to-day delivery operations and resource planning across projects, regions, and priorities to ensure consistent execution, strong customer outcomes, and efficient alignment of team capacity with business demand
Lead strategic partner implementation initiatives, ensuring programs are delivered with a strong focus on quality, timeline adherence, stakeholder alignment, and realization of customer value
Collaborate with Sales to understand customer objectives, pain points, and workflows, and help position Ethoca solutions in a way that is commercially compelling, operationally credible, and aligned to business outcomes
Lead product demonstrations and proof-of-value engagements that build customer confidence, highlight strategic product capabilities, and support successful commercial decision-making
Build trusted relationships with prospects and customers, serving as a senior point of credibility from pre-sales through transition to onboarding and helping ensure a strong, consistent customer experience
Translate customer business needs into thoughtful solution designs by combining product expertise, technical understanding, and a strong appreciation of operational workflows
Serve as a trusted subject matter expert in Ethoca products and data, providing strategic guidance to customers and internal stakeholders on capabilities, use cases, and value realization
Represent Ethoca externally through conferences, webinars, and thought leadership opportunities, helping strengthen market presence, credibility, and awareness of our solutions
Bring the voice of the customer and market back to Product, sharing feedback, identifying patterns, and helping shape future enhancements and strategic priorities

Ai Product Delivery Lead

At Boeing, we innovate and collaborate to make the world a better place. We’re c...

Location

United States , Wichita

Salary:

114850.00 - 176050.00 USD / Year

Boeing

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Statistics, Mathematics, Computer Science, or another related field of study
6-9 years’ related experience with a Bachelor’s, 4-7 years’ related experience with a Masters
Experience leading delivery of complex technology, data, analytics, or AI initiatives from requirements through production deployment
Demonstrated experience delivering AI or ML‑enabled products or programs in a cross‑functional environment
Proven ability to manage scope, dependencies, risks, budgets, and executive expectations across multiple concurrent initiatives
Experience with cloud‑based data and AI platforms (e.g., Azure, AWS)
Strong ability to build credibility and communicate effectively with technical and non‑technical stakeholders
Comfortable operating in ambiguity and capable of moving work forward without complete information
Clear, concise communicator in written and verbal settings

Job Responsibility

Own end‑to‑end delivery of AI initiatives, from early scoping and prioritization through production launch and post‑launch evaluation
Establish delivery standards, operating rhythms, and performance measures that improve predictability and reduce project risk
Partner with enterprise architecture, engineering, and security to drive architectural decisions and define practical, scalable implementation approaches for AI solutions
Lead cross‑functional alignment with business stakeholders, data science, engineering, infrastructure, and security
translate requirements across teams without loss of clarity or intent
Conduct discovery with business partners to assess feasibility, define priorities, establish measurable success criteria, and set clear expectations before development begins
Assess when AI is and isn’t the right solution and communicate rationale effectively across all stakeholder levels
Build and maintain delivery plans that account for data readiness, model performance constraints, integration complexity, and other sources of AI‑specific uncertainty
Surface risks early, manage trade‑offs, and drive decisions when technical realities and business needs are misaligned
Monitor post‑launch outcomes, validate that solutions deliver intended value, and guide iteration where needed

What we offer

Health insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life and disability insurance programs
Paid and unpaid time away from work
Generous company match to your 401(k)
Industry-leading tuition assistance program pays your institution directly
Fertility, adoption, and surrogacy benefits
Up to $10,000 gift match when you support your favorite nonprofit organizations

Fulltime

Lead Partner Manager

At Shopify, we simplify enterprise commerce for businesses of all types. We empo...

Location

United States

Salary:

Not provided

Shopify

Expiration Date

Until further notice

Requirements

Prior experience in partner management or partner/growth marketing, preferably with a focus on commerce or retail tech platforms
Experience managing and engaging a large portfolio of partners or customers to drive commercial outcomes
Strong empathy for agency partner business models, including how they acquire clients, package services, price work, and scale delivery
Ability to translate product innovation into partner opportunity, especially across emerging areas like AI-enabled commerce, unified commerce, and new merchant growth services
Experience building scalable enablement, lifecycle, or community programs that help large audiences take action
Strong commercial judgment with the ability to balance Shopify outcomes, partner growth, and merchant success
Proven track record of helping partners grow revenue through consultative guidance, enablement, or commercial programs
Excellent communication skills, with the ability to build trust and provide partners and their clients with the best solutions
Demonstrated knowledge of the agency partnership ecosystem and industry in which our partners operate, including an understanding of their business challenges and how Shopify can address them
Ability to multi-task across multiple partner requirements and workstreams

Job Responsibility

Build scalable partner success programs that help partners identify their strongest merchant segments, sharpen their Shopify positioning, and grow repeatable revenue streams
Coach high-potential partners on differentiated strategies and actionable growth plans for their Shopify practices
Develop enablement resources, playbooks, office hours, campaigns, and workflows that make it easier for partners to build, launch, and scale merchant work on Shopify
Identify opportunities to recognize, reward, and amplify partners who deliver exceptional merchant outcomes
Design engagement motions that make it easy for partners to act on and see success building a practice with Shopify
Deploy scalable growth motions that help partners expand their portfolios through new merchant acquisition, new merchant services, and adoption of Shopify products by existing merchants
Strengthen a community of Shopify builders through IRL and virtual moments where partners learn from each other, share what is working, collaborate on merchant opportunities, and deepen their connection to Shopify's mission of entrepreneurship
Collaborate with Sales, Marketing, Operations, Enablement, and other cross-functional teams to achieve partner, merchant, and Shopify business objectives

What we offer

Opportunity to shape the future of partner-led growth at Shopify
Dynamic, collaborative work environment focused on innovation and growth
Competitive compensation

Fulltime

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Solutions Partner Delivery & Success Lead

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