Solutions Partner Delivery & Success Lead Job at Clay (New York)

Principal Partner Solutions Architect

Atlassian is seeking an experienced Principal Partner Solutions Architect to dri...

Location

United States , New York

Salary:

175500.00 - 234000.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

12+ years of experience in product management, consulting, and pre-sales, with a deep understanding of cloud-native platforms and AI technologies
Familiarity with the Atlassian platform is a strong plus
Hands-on expertise in prototyping AI solutions, particularly in the context of enterprise applications, with a focus on driving business value through cutting-edge technology
Proven success in matrix organizations, with a demonstrated ability to build effective relationships and collaborate across cross-functional teams
Expertise in Solution Design & Pre-Sales, with a track record of crafting and delivering high-impact solutions, designing compelling proposals, and creating business cases in partnership with internal and external teams
Experience working with Partners is a plus, particularly in a strategic capacity, although not mandatory
Consultative Selling & Business Insight: A results-driven mindset with a strong ability to position value, calculate ROI, and help partners achieve business outcomes through consultative sales techniques
Excellent Communication Skills: You are adept at presenting to executives, conducting hands-on workshops, and collaborating with technical teams to ensure the successful delivery of solutions
Continuous Learning & Growth Mindset: You thrive in a fast-paced, ever-changing environment and have a strong commitment to continuous self-improvement
Accountability & Results-Driven: You have a proven track record of meeting and exceeding both revenue and non-revenue goals, with a high sense of ownership and the ability to drive results

Job Responsibility

Partner with Solution Partners, Global & Regional System Integrators: Leverage your deep technical expertise in Atlassian Rovo to engage with Solution Partners and top-tier System Integrators (SIs), driving Rovo's adoption and success across key markets
Develop Strategic Solution Plans: Collaborate closely with stakeholders, including the Head of Rovo Sales/Solutions and Partner Managers, to create targeted solution strategies that align with our growth objectives and strategic priorities
Drive Business-Centric Activation Plans: Work with partner managers, marketing teams, and other internal stakeholders to design activation strategies that are business-case driven, supporting a unified go-to-market approach with partners
Collaborate on Prototyping, Solution Design & Delivery: Partner with Channel Partners to design, prototype, and deliver tailored Rovo solutions that close deals, drive customer success, and expand the Atlassian platform footprint
Lead Global Practice Development: Scale and accelerate the growth of Atlassian's Strategic Partner business by executing a comprehensive practice development strategy in close collaboration with Partner Managers
Provide Strategic Leadership & Mentorship: Guide partners in developing packaged Rovo solutions and go-to-market strategies that deliver measurable business value and align with partner goals
Deliver Enablement & Thought Leadership: Partner with cross-functional teams to develop an integrated enablement model that accelerates partner success with Atlassian's products. Facilitate workshops to help partners deepen their understanding of Rovo solutions
Champion Innovation & Thought Leadership: Collaborate with partners on thought leadership initiatives, promoting Atlassian's AI-powered Rovo solutions and driving innovation across our partner ecosystem

What we offer

health coverage
paid volunteer days
wellness resources

Fulltime

Partner Enablement Lead

The Partner Enablement Lead will own the strategy, design, and execution of glob...

Location

India , Bengaluru

Salary:

Not provided

EvoluteIQ

Expiration Date

Until further notice

Requirements

8 -10 years of experience in partner enablement, ecosystem development, or channel readiness in enterprise software or AI automation domains
Strong understanding of low-code/no-code platforms, process automation, or AI solution delivery
Demonstrated success in designing and managing global certification, training, or partner enablement programs
Excellent instructional design, communication, and stakeholder management abilities
Analytical and data-driven approach to measuring partner performance and competence development
Comfortable working in a fast-paced, growth-stage environment with hands-on program ownership

Job Responsibility

Design and execute scalable global partner onboarding, enablement, and certification frameworks tailored to different partner tiers and solution domains
Develop comprehensive partner learning paths, including technical labs, use-case playbooks, AI solution blueprints, and best-practice acceleration kits
Collaborate closely with Product Engineering, and Solution Consulting teams to ensure partner programs reflect current platform capabilities and product roadmap
Partner with Marketing and Sales to design joint go-to-market enablement materials, case studies, and co-delivery models
Establish mechanisms to measure and improve partner readiness, solution adoption, certification rates, and enablement ROI through defined success metrics
Act as a strategic advisor to top-tier partners, helping shape their EIQ practice development, capability expansion, and delivery maturity
Continuously benchmark ecosystem enablement models and introduce innovations in digital learning, AI-assist tools, and community collaboration to enhance partner engagement

What we offer

Opportunity to shape the strategy of a next-gen hyper-automation platform
Work with a cross-disciplinary team in a fast-growing, innovation-driven environment
Competitive compensation and growth opportunities
A culture of innovation, ownership, and continuous learning

Director, Global Solutions & Success Operations

We’re seeking an experienced strategy and operations leader to head Global Solut...

Location

United States , San Francisco

Salary:

238500.00 - 284875.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
8+ years of leadership experience in Sales, Success, Business Operations, or Consulting (ideally in high-growth SaaS or AI)
Deep expertise in Solutions and customer delivery (customer success, sales engineering, professional services, etc.), segmentation, territory design, and incentive compensation
Proven track record leading and developing global teams, and influencing at all organizational levels
Exceptional analytical skills with advanced Excel/Google Sheets proficiency
ability to design dashboards, reporting, and executive presentations that turn complex data into clear insights
Strong project management and change skills
highly organized with the ability to manage multiple priorities in a fast-paced environment
Strategic thinker with strong business acumen and a proactive, problem-solving mindset

Job Responsibility

Act as a trusted advisor to Solutions, Services, and Success leaders, identifying opportunities for improvement across multiple roles and motions, and aligning initiatives with global GTM goals
Lead, mentor, and develop a high-performing operations team
Drive company-level GTM initiatives from conception to execution including role design, solution delivery processes, global expansion, and adoption of internal AI tools
Own capacity planning and workload modeling across functions to ensure resourcing meets demand
Oversee analysis of performance data, maintaining dashboards and reporting frameworks that provide actionable insights on customer health and maturity, rep productivity, conversion rates, delivery progress, and more
Establish process governance, standardization, and playbooks across functions and customer engagement motions to ensure global consistency and scale
Partner with Sales Ops, Marketing, GTM Analytics, Business Systems, Data Engineering, and Finance to design and deliver end-to-end GTM processes
Leverage AI to build a scalable, next-gen RevOps function and contribute to Intercom’s overall vision of an AI-first customer engagement model

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family

Fulltime

Principal Manufacturing Systems Engineer - Amgen Dun Laoghaire Project Delivery Lead

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part...

Location

Ireland , Dun Laoghaire

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree in Engineering and 2 years of combined Information Systems and Manufacturing Process Automation experience
Master’s degree in Engineering and 4 years of combined Information Systems and Manufacturing Process Automation experience
Bachelor’s degree in Engineering and 6 years of combined Information Systems and Manufacturing Process Automation experience
Engineering, Information Systems, Computer and/or Software GMP-regulated industry background with experience leading projects and resources
8+ years of experience in manufacturing, including 5+ in Pharma/Biotech industry
5+ years of combined experience with Automation/ Process Control Systems (PCS), Manufacturing Execution System (MES) and/or laboratory systems or IS platforms
5+ years of experience with packaging and/or filling line systems
Strong communication, leadership, and teamwork skills
Innovative, technically minded, and problem-solving abilities
Effective verbal, and written communication, and facilitation skills in the English language

Job Responsibility

Lead the execution and successful delivery of varied portfolio of IS/Automation projects with appropriate portfolio planning, resource and risk management and financial management for the portfolio
Accountable for end-to-end Technology projects delivery from the business case creation up to qualification and go live into manufacturing production
Ability to anticipate, evaluate and resolve multiple, simultaneous project issues, delays, and problems by utilizing technical, project management, and business expertise
Performs cross system analysis, feasibility analysis, scope projects, prioritize deliverables, and recommend optimal solution
Manage multiple initiatives and priorities
Ability to translate strategic opportunities and emerging technology solutions into tangible pragmatic executable plans allied to the ability to apply corporate blueprint and standards using business drivers to local business needs and project requirements
Effectively manage relationships with Peers, IS service owners, business partners, enterprise IS service partners, and vendors
Communicates with multiple levels within the organization, highlighting issues and proposing solutions
Accountable to elicit and analyze needs identified by business stakeholders and convert them into functional design

What we offer

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible

Fulltime

Sr. Delivery Solutions Architect

At Databricks we are on a mission to empower our customers to solve the world's ...

Location

South Korea , Seoul

Salary:

Not provided

databricks

Expiration Date

Until further notice

Requirements

8+ years in a customer-facing pre-sales, technical architecture, customer success, or consulting role
Experience understanding architecture related distributed data systems, specifically within one of the following: Data Engineering technologies (e.g. Spark, Hadoop, Kafka)
Data Warehousing (e.g. SQL, OLTP/OLAP/DSS)
Data Science and Machine Learning technologies (e.g. pandas, scikit-learn, HPO)
Comfortable managing multiple projects at once, and engaging a virtual team of subject matter experts
Influencing and leading teams - especially without having direct reporting line responsibility
Executive Stakeholder management - experience in effectively engaging and influencing a variety of audiences at all levels of an organization with particular success in building and maintaing strong CxO level relationship
Executive escalation management - experience in resolving complex and critical escalation with senior customer and internal executives
Strategic Management Consulting - experience of conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
Building and steering to a value case - business value consulting and realization

Job Responsibility

Engage with the Solutions Architect to understand the full Use Case Demand Plan for prioritized customers
Own the Post-Technical Win technical account strategy and investment plan for the majority of Databricks Use Cases within our most strategic accounts
Be the accountable technical leader assigned to specific Use Cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty/ambiguity and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
Be the first point of contact for any technical issues or questions related to production/go live status of agreed upon Use Cases within an account
Leverage both Shared Services of User Education, Onboarding/Technical Services and Support resources, along with escalating to Level 400/500 technical experts to execute on the right tasks that are beyond your scope of activities or expertise
Create, own and execute a PoV as to how key use cases can be accelerated into production, bringing EM/PM in to prepare Professional Services proposals
Navigate Databricks Product and Engineering teams for New Product Innovations, Private Previews and Upgrade needs
Build and maintain an executive level as well as a detailed programme level success plan that covers all activities of Customer, PS, Partner, SSA, Product Specialist, SA
Proactively provide internal and external updates - KPI reporting on the status of consumption and customer health, covering investment status, key risks, product adoption and use case progression - to your Technical GM
Development of reusable and scalable assets and mentorship of junior team members to establish the DSA team

Delivery Lead

We are looking for an experienced Delivery Leader to oversee the planning, coord...

Location

United Kingdom , London

Salary:

70000.00 - 75000.00 GBP / Year

Arrows Groupe

Expiration Date

Until further notice

Requirements

Proven experience leading a portfolio of multi-million-pound projects using both agile and waterfall methodologies
Strong track record of delivery in complex, fast-paced environments
Experience working in predominantly outsourced delivery models, either as a client or supplier
Accountability for project delivery, financial management, and commercial negotiations
Expertise in project management disciplines (risk, change, quality, testing, etc.)
Demonstrated ability to engage and influence senior stakeholders in challenging environments
Strong judgement and decision-making skills in ambiguous situations
Highly motivated, accountable, and able to align teams to programme goals
Adaptable, resilient, and capable of driving change in uncertain or challenging circumstances

Job Responsibility

Lead and coordinate internal teams and external partners to deliver IT solutions aligned with business priorities
Review and approve delivery plans, ensuring all activities required to achieve business outcomes are included
Oversee smooth transition of projects into business-as-usual operations
Foster a safe, supportive, and collaborative working environment
Engage with senior stakeholders to understand business needs and translate them into effective delivery
Define and manage project scope, ensuring changes follow the correct governance processes
Contribute to the development of business cases, clearly identifying benefits and success factors
Establish appropriate governance structures and present at investment and decision-making forums
Support portfolio planning to align projects with business strategy
Identify and manage interdependencies, risks, and opportunities across projects

Fulltime

Success Programs Delivery Lead

Success Programs strengthen security & resiliency, drive cloud success, and spar...

Location

United States , Multiple Locations

Salary:

106400.00 - 203600.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties
4+ years experience working in a customer-facing role (e.g., internal and/or external)
4+ years experience working on technical projects
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
Proven technical expertise across Microsoft Cloud services (Azure, M365, or Security solutions)
Ability to understand and apply AI concepts within customer and operational contexts
Strong project management background, including governance, reporting, and delivery lifecycle management
Demonstrated experience in leading distributed teams and coordinating cross-functional delivery with partners and vendors
Solid understanding of ITIL, DevOps, and operational frameworks (change management, incident response, SLAs, KPIs)

Job Responsibility

Partner with Secured CSU leaders, delivery partners, and global/national CSA teams enabling Success Program Deliveries across our Secured customer base in your assigned markets
Serve as a technical authority within the POD, providing architectural guidance, best practice validation, and delivery assurance across multiple Microsoft solution areas (Azure, Security, AI, or Modern Work)
Conduct random delivery audits, reviewing customer deliverables for accuracy, alignment to frameworks, and technical depth
Lead key customer engagements to set delivery standards, ensuring technical excellence and knowledge transfer
Partner with SMEs and IP Leads to pilot new content and improve delivery methodologies based on field insights
Maintain the Rhythm of Business (ROB) cadence by facilitating bi-weekly POD syncs, monthly dashboards, and quarterly business reviews to ensure visibility, accountability, and performance tracking
Monitor vendor CSA utilization, engagement compliance, and CSAT performance, applying short-term corrective actions and operational optimizations based on data insights
Drive delivery lifecycle governance, ensuring timely kickoffs, milestone tracking, deliverables submission, and closeouts fully aligned with Success Program SLAs and documentation standards
Oversee workload planning and capacity management in collaboration with Resource Coordinators (RCs) and Service Delivery Managers (SDMs) to balance priorities and ensure effective allocation
Track and report key performance indicators (KPIs)—including utilization, CSAT, audit coverage, compliance, and billable contribution—to assess delivery health and inform decision-making

Fulltime

Principal Customer Success Manager

The Customer Success Architect position is a technical champion within the Custo...

Location

United States , New York

Salary:

115500.00 - 266000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

10-15 years experience, preferably in the IT management (ITOM)/APM fields
At least 5+ years experience in senior customer-facing positions as an Implementation Architect, Service Delivery Architect, or Lead Solution Architect
In-depth knowledge and hands-on experience in one or more of the following: Observability, Process Automation, Patching, AIOps
An in-depth understanding of infrastructure management and intelligent automation is preferred
Familiarity with cloud-native design patterns, microservices, and modern web-scale architectures
Excellent written and oral communication skills, analytical, self-motivated, and quick on-the-job learning skills
Effectively multitask between initiatives with minimal oversight and provide a positive customer service attitude.

Job Responsibility

Being the trusted partner for the customer on use-case and product functionality
Lead customers in the application of OpsRamp products and services offerings to meet their Business Outcomes
Develop a deep understanding of OpsRamp IT Operations Platform, architecture, and its capabilities through training and hands-on experience
Build on the technical design and architecture developed during the implementation phase to maintain a point-in-time architecture for each customer
Serve as an important source for information regarding the customer’s technical needs and provide customer feedback
Perform and own the health checks during the customer success engagement lifecycle in a client environment
Understand and document client use cases and build best practice enablement and content packs for the various use cases
Track support and feature requirements and interface with the Product and Engineering team where required
Establish technical authority quickly with executive technical customer stakeholders
Invest time in documenting best practices, capturing and disseminating knowledge, and other initiatives.

What we offer

Flexibility to manage work and personal needs
Health and emotional wellbeing support
Personal and professional development programs
Unconditional inclusion
Career growth and skill application programs.

Fulltime

Solutions Partner Delivery & Success Lead

Clay

Location:
United States , New York

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 21, 2026

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