Solutions Manager Job at Giza Systems (Cairo)

Job Description

The Solutions Manager is the business-side owner for the account and vertical. They deeply understand customer processes, pain points, regulations, and strategy and shift the conversation from features to value. They shape opportunities around use cases, ROI, risk reductions, efficiency, and compliance, build value propositions and business cases, and ensure every deal is anchored in a clear “why this matters” for the customer.

Job Responsibility

Develop and implement the regional solution strategy in alignment with corporate/region strategy: identify key solution offers, target markets/countries, growth initiatives and competitive differentiation
Act as senior advisor to the sales teams and regional management on solution direction: shaping value propositions, solution architectures, go-to-market models, and country-specific variations
Oversee the submission of complex solutions/projects in the region: ensure that the solution design, engineering, integration and service aspects meet client expectations, contractual obligations and business goals
Foster strong client relationships at executive level: engage with senior stakeholders in customer organizations, understand business drivers, ensure our solutions contribute to their strategic objectives and become part of their roadmap
Monitor market and technology trends in the region: perform competitive analysis, identify emerging technologies, regulatory or market shifts, and adjust solution roadmap accordingly
Shape and maintain solution governance, best practices, toolkits, reusable assets, and knowledge management across countries: ensure lessons learned are captured, teams are aligned, efficiencies achieved
Work collaboratively with global product & engineering, regional operations, delivery and sales enablement functions: ensure localization, scalability, support infrastructure, and that solutions deployed in region meet global standards adapted for local needs
Lead change initiatives to enhance regional capability: drive improvements in solution engineering, pre-sales operations, partner ecosystems, and delivery frameworks to support growth and agility
Establish and monitor key performance indicators (KPIs) for the solution function: solution sales growth, margin improvement, customer satisfaction, deployment quality, repeat business, time-to-value

Requirements

Excellent team leading skills
Excellent sales and marketing skills
Excellent communication, interpersonal and negotiation skills
Excellent problem-solving skills
Excellent presentation skills
Excellent command of English
Bachelor’s degree in Engineering, Computer Science, or related field
MBA or advanced degree preferable
10+ years of experience in a systems/solutions provider environment (pre-sales, solution engineering, or technical leadership) with progressive responsibility
including at least 5 years in a regional or multi-country role
Proven track record of designing and winning complex solutions deals in multi-country contexts, delivering large scale systems/integrated solutions and managing engineering/delivery teams
Strong commercial acumen: experience managing solution P&L, forecasting, margin management and cost control

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