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We’re looking for an exceptional Solution Architect to join Omnea’s customer team. You’ll be excited to deploy a product, build a function, and have a massively accelerated career trajectory. You will own the deployment of the Omnea platform and key strategic modules, features & integrations, advising on the optimal solutions for our customers that deliver meaningful value and driving the implementation process acting as an extension of the customer’s team. You’ll become a product expert and be the voice of the customer internally, working closely with teams across to the business (both technical and commercial) to help ensure we are truly operating with Customer Centricity at our core.
Job Responsibility:
Own the deployment of the Omnea platform and key strategic modules, features & integrations
Advise on optimal solutions for customers that deliver meaningful value
Drive the implementation process acting as an extension of the customer’s team
Become a product expert and be the voice of the customer internally
Support & champion customers in their journey with Omnea
Advise customers on product config
Refine implementation strategies & processes
Manage onboarding & deployments
Work with product to prioritise roadmap features for customers
Build meaningful relationships with customers
Present value-focused demos of the platform
Build bespoke configurations of workflows to key stakeholders
Work with CTO, product & engineering teams leading all customer deployment work
Work in close partnership with commercial teams (Technical Solutions Consultants, Customer Success Managers, Solutions Engineers)
Act as a diligent project manager, coordinating and driving towards launch
Build relationships & manage stakeholders at every level
Requirements:
5-8 years of experience in a top-tier & fast-paced environment (start-up, scale-up, VC, consulting, banking, or professional services)
Experience in a client-facing role or natural gravitas & professionalism
Track record of exceptional performance in academia, work, or sport
Tech-savvy and can figure out new products/tools/processes quickly
Naturally builds rapport & meaningful relationships
Works hard & cares about work
Ambitious & wants a successful career
Great at being ‘in the weeds’ and zooming out to consider the bigger picture
Entrepreneurial and wants to be part of building something & making an impact
Outstanding communicator (verbal, written, and presenting)