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As the Founding Solutions Engineering Manager at Reducto, you’ll build and lead the team that sits at the front lines with our customers—shaping how we win, onboard, and grow enterprise accounts. You’ll hire, coach, and develop a team of Solutions Engineers, partner closely with our GTM and core engineering teams on the most complex enterprise deployments, and define the playbooks, processes, and technical strategy that scale this function as Reducto grows. This is a player-coach role: you’ll stay hands-on with our most strategic customers while building the foundation of how this org will operate, expand, and deliver value at scale.
Job Responsibility
Build and lead the Solutions Engineering team—hiring, onboarding, coaching, and developing SEs into high-performing partners for our GTM org
Partner with Sales leadership across the full deal cycle—from discovery and technical qualification through demos, POCs, and architecture reviews—to drive enterprise wins and expansion
Stay hands-on as a player-coach—personally leading our most strategic enterprise engagements and complex technical discussions when it matters most
Define the SE playbook at Reducto: demo standards, POC methodology, technical discovery, account coverage models, and the operating cadence that ties the team to GTM goals
Be the bridge between customers and Product/Engineering—synthesizing field signal into a clear, prioritized feedback loop that shapes the roadmap
Work directly with the founders to shape GTM strategy, technical positioning, and how Solutions Engineering scales as we grow the company
Requirements
8+ years of experience in solutions engineering, sales engineering, or a closely related technical customer-facing role—with significant time spent supporting enterprise or regulated customers
2+ years of experience directly managing or leading a team of solutions/sales engineers (or similar technical IC team), including hiring, coaching, and performance management
Technically credible with deep knowledge of Python, APIs, infrastructure, and modern cloud/Kubernetes-based deployments
Cross-functional partnership experience with Sales, Product, and Engineering leadership
Operational rigor in building systems that make a technical team run—forecasting, capacity planning, account coverage, POC frameworks, enablement, and metrics that tie SE activity to revenue and customer outcomes
Nice to have
Built a Solutions/Sales Engineering function from the ground up at an early-stage or high-growth startup
Experience selling to or supporting technical buyers in regulated industries (financial services, healthcare, legal, insurance) or AI/ML-heavy teams
Keeps up with the latest developments in ML/AI and has an opinion on where the document/agentic AI space is going
What we offer
Unlimited PTO
Lunch: Receive a free lunch to eat with your teammates daily at the office
Reimbursed Transportation: Provide us with your receipts and we’ll take care of the costs
Insurance: Generous health insurance covering medical, dental, and vision
Health and Wellness Budget: We provide up to $150/mo reimbursement for health and wellness spending, such as gym memberships, fitness classes, or similar
Parental Leave: Work with us to build a leave schedule that works for you and your family