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As a Solutions Engineer in New York City, you will work closely with Sales and Account Management teams to drive success for Taboola’s worldwide advertisers. You will be responsible for onboarding new Advertisers, monitoring delivery and performance, resolving technical issues, and providing in-depth technical recommendations, best practices and optimization strategies across a book of business. This includes troubleshooting complex database and backend technology issues.
Job Responsibility:
Owning responsibility for end-to-end technical onboarding processes, Taboola pixel implementation, conversion tracking, performance and health analysis.
Performing technical troubleshooting to identify and proactively solve issues.
Performing end-to-end campaign performance analysis, and provide delivery and optimization recommendations to cross-functional stakeholders and clients, to increase revenue and KPI attainment.
Designing methodologies and tools to improve customer service and troubleshooting ability
Building an in-depth knowledge of Taboola advertising products, and how they can be used to meet a wide range of marketing objectives.
Requirements:
3+ years of experience in a Solutions Engineer, Sales Engineer, or Technical Account Manager role
Experience in tracking implementation methods (e.g., Shopify, WordPress, DCM)
Experience working experience with SQL, Google Analytics, APIs and Mobile SDKs
Proven ability to strategically evaluate and drive client success through sales techniques such as effective questioning, objection handling, and competitive selling.
Strong customer service skills and demonstrated ability to build effective relationships
Excellent written and verbal communication skills, and ability to translate technical investigations and analysis into actions for non-technical stakeholders
Nice to have:
Experience working with Google Tag Manager and mobile measurement partners (e.g., Appsflyer, Adjust, Kochava, Branch)
Experience with the ecosystem of ad networks, DSPs, audience targeting and technology, ad operations and ad buying
Experience working experience with JavaScript and CSS/HTML