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We are looking for an experienced, articulate, and passionate education technologist to become a Solutions Engineer (SE), having the primary objective of helping guide prospective customers in their Instructure Learning Platform evaluation process. Specifically, this SE will support evaluations of Canvas LMS, Canvas Studio, Canvas Catalog, Canvas Credentials, and Impact by Instructure. SEs are the primary knowledge resource for the sales team. They are responsible for identifying deployment and technical issues for assigned accounts during the pre-sales process, developing creative solutions to address unique use cases, and establishing and maintaining strong relationships throughout the sales cycle.
Job Responsibility:
Present the Instructure Learning Platform as a product (and as a partner) to all stakeholders
Develop and deliver tailored product demonstrations
Discover and analyse individual customer goals and challenges and map those back into the appropriate Platform solution(s)
Analyse technical requirements in RFIs/RFPs and determine which Instructure solutions, services and partners will be required to meet the client needs
Respond to functional and technical elements of RFIs/RFPs
Convey customer requirements to leadership
Successfully conceptualise and communicate about how products and services affect opportunities and sales exposure
Understand and document customer requirements to support a successful evaluation, proof of concept and implementation
Track progress on projects through consistent record-keeping and knowledge-sharing
Facilitate a successful transition as prospects become customers
Requirements:
Applied understanding of teaching, instructional design, or education administration
Technical understanding of education technology, web technology, systems integration, SaaS, student information systems, APIs
Self-motivated, self-reliant, collaborative, and communicative
Articulate and compelling presentation skills with the ability to present to a wide range of stakeholders
Fluency in Spanish and English required
Excellent communication skills in speech and writing
Organised and analytical
Comfortable in the dynamic atmosphere of a fast-paced tech company
Must be prepared for extensive travel if/when conditions permit, with access to a nearby airport
Nice to have:
Experience in software sales or educational technology
Experience with channel sales and partnerships
Experience working in EMEA countries outside of Europe (ex. Africa or Middle East)
Multilingual candidates who also speak Italian are preferred
What we offer:
Competitive compensation
All full-time employees participate in our ownership program
Flexible schedules and a remote-friendly culture
Generous time off, including local holidays and our annual “Dim the Lights” period
Comprehensive wellness programs and mental health support
Annual learning and development stipends
The technology and tools you need to do your best work — typically a Mac
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection