Solutions Engineer Job at OpenAI (New York City)

Director of Solutions Engineering

We’re looking for a Director of Solutions Engineering to lead and scale our pre-...

Location

United States , Flexible

Salary:

Not provided

Crescendo

Expiration Date

Until further notice

Requirements

10+ years in Solutions Engineering / Sales Engineering
5+ in leadership roles
Proven success building and scaling teams in high-growth SaaS (ideally CX, AI, or infrastructure)
A track record of winning large, strategic deals through technical depth, creativity, and strong executive presence
Ability to operate with agility — from being hands-on in a demo to guiding C-suite strategy sessions
Strong cross-functional instincts: you know how to influence product, marketing, and sales to create leverage
A builder’s mindset: process design, playbook creation, and team development energizes you

Job Responsibility

Build and scale Crescendo’s Solutions Engineering team, setting the bar for technical excellence and customer storytelling
Partner with Sales Leadership to craft winning deal strategies for key accounts and enterprise prospects
Design repeatable demos, frameworks, and proofs-of-concept that showcase Crescendo’s Managed AI + Superhuman differentiation
Design and oversee Solutions Engineer training, career level framework, and professional development
Own department metrics, monthly and quarterly business reviews, and capacity planning in a high-growth environment where every quarter will be bolder than the last
Own the playbooks by which we deliver demos, gather technical requirements, and translate customer feedback into clear product insights that inform roadmap decisions
Collaborate with technical stakeholders and other Sales Enablement stakeholders on translating technical documentation into customer-facing resources
Develop scalable processes and enablement for pre-sales engagements, ensuring consistency across the global team
Build trusted advisor relationships with prospects, executives, and technical stakeholders to drive deal velocity and expansion

What we offer

Competitive compensation, equity, and benefits that reflect the value of top talent

Fulltime

Telco Infrastructure Engineering Solutions Engineer

This role involves working with HPE Compute to develop automation code, collabor...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent
0-2 years experience
Good working knowledge of Python and Ansible
Good understanding on container platforms like Red Hat OpenShift, or VMWare or WindRiver or Rancher or Kubernetes
Should work in Agile method of implementation and deployment
Should adapt to dynamic working environment
Good analytical and problem solving skills
Understanding of basic testing, coding, and debugging procedures
Good written and verbal communication skills
mastery in English and local language

Job Responsibility

Writing automation code for RedHat OpenShift deployment using Python and Ansible
Co-ordinate with other team members and across teams during implementation and validation
Good understanding of Python and Ansible
Good understanding on container platforms like Red Hat OpenShift, or VMWare or WindRiver or Rancher or Kubernetes
Should work in Agile method of implementation and deployment
Should adapt to dynamic working environment
Good communication skills (Written and Oral)

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
Personal and professional development programs
Unconditional inclusion

Fulltime

Solutions Engineer

Jeeves is a groundbreaking financial operating system built for global businesse...

Location

Mexico , Mexico City

Salary:

Not provided

Jeeves

Expiration Date

Until further notice

Requirements

3 years of experience in a Solutions Engineer / Consultant role within a SaaS financial technology or ERP-related company (e.g., Bill.com, Concur, Toptal, Salesforce, Oracle, or similar)
Fintech Expert: Strong understanding of financial systems and processes — ideally with a finance or accounting background
Familiarity with SaaS solution selling, including conducting technical discovery and delivering customized demos
Experience engaging with enterprise clients and navigating complex deal cycles
Deep understanding of ERP or financial software workflows (AP/AR, expense management, GL structures, month-end close)
Ability to translate business needs into product solutions — both technically and strategically
Clear and confident communicator across technical and non-technical audiences
English fluency required
additional Spanish or Portuguese a plus
Comfortable working cross-functionally in a fast-paced, startup environment

Job Responsibility

Discovery & Solution Design: Lead deep-dive discovery sessions with prospects to uncover business processes, pain points, and goals. Map customer workflows, KPIs, and existing systems (ERPs, AP/AR, etc.). Translate findings into tailored Jeeves solutions that drive value and meaningful business outcomes. Scope out implementation requirements
Product Demonstrations: Deliver customized product demos for multiple personas — from CFOs and Controllers to Operations and Finance teams. Highlight business value, not just features, demonstrating ROI and process transformation
Technical & Business Fit: Partner with prospects to evaluate integration, scalability, and data flow needs. Collaborate with product and engineering teams to represent client requirements clearly. Serve as the technical authority during the sales cycle, ensuring accurate expectations and smooth handoffs to post-sales
Cross-Functional Collaboration: Work closely with Account Executives on strategy and deal execution. Collaborate with Key Account Managers (KAMs) for upsells and cross-sells within existing enterprise accounts. Communicate customer feedback and product insights to internal teams to inform roadmap decisions
Implementation Scoping (Pre-Sales): While not responsible for implementation, you will scope out the requirements for solution rollouts, ensuring that configurations are feasible, efficient, and aligned with customer goals

Fulltime

Solutions Engineer

Hightouch is looking for a Solutions Engineer who loves teaching people, solving...

Location

Salary:

Not provided

Hightouch

Expiration Date

Until further notice

Requirements

4+ years sales experience
Strong discovery and interpersonal skills
Intellectual curiosity, high ambition and humility
Experience selling Martech and/or Data Solutions
Experience with the following: Cloud Warehouses, Data Engineering, Data Analytics, and Data Modeling, and API's

Job Responsibility

Partner with Account Executives by removing technical and business-related obstacles in front of a sale
Advocate for customer interests to relevant internal teams
Create compelling technical content
Work with both technical and non-technical stakeholders to understand their problems and craft creative technical solutions

What we offer

Meaningful equity compensation in the form of ISO options
Offer early exercise and a 10 year post-termination exercise window

Enterprise Solutions Engineer

Enterprise Solutions Engineer role at Hightouch, a modern AI platform for market...

Location

United States

Salary:

190000.00 - 230000.00 USD / Year

Hightouch

Expiration Date

Until further notice

Requirements

4+ years sales experience with at least 2+ years of that being into enterprise companies
Strong discovery and interpersonal skills
Intellectual curiosity, high ambition and humility
Experience selling Martech and/or Data Solutions
Experience with the following: Cloud Warehouses, Data Engineering, Data Analytics, and Data Modeling, and API's

Job Responsibility

Partner with Account Executives by removing technical and business-related obstacles in front of a sale
Advocate for customer interests to relevant internal teams
Create compelling technical content
Work with both technical and non-technical stakeholders to understand their problems and craft creative technical solutions

What we offer

Meaningful equity compensation in the form of ISO options
Offer early exercise and a 10-year post-termination exercise window

Fulltime

Solutions Engineering Lead

We are hiring a Solutions Engineering Team Lead for the East region to scale and...

Location

United States , Boston

Salary:

220000.00 - 300000.00 USD / Year

Coralogix

Expiration Date

Until further notice

Requirements

7+ years in customer-facing technical roles (Sales Engineering, Solutions Architecture or similar)
3+ years leading or managing pre-sales technical teams with a record of coaching success
Experience supporting or owning team-level quotas within a sales organization
Hands-on expertise with the following: Kibana, Grafana, Datadog, New Relic, Splunk, Honeycomb, Jaeger, OpenSearch
Proficiency crafting PromQL, Lucene and SQL queries for troubleshooting and dashboards
Deep knowledge of cloud services central to observability: AWS: EKS, Fargate, Lambda, CloudFormation, CloudWatch Logs and Metrics
Azure Monitor and equivalents in Google Operations Suite
Working knowledge of OpenTelemetry, modern DevOps and container platforms (Kubernetes, Docker)
Strong ability to communicate with engineers and C-level audiences alike

Job Responsibility

Own regional SE performance in partnership with Account Executives, ensuring quota attainment and deal velocity
Hire, onboard and mentor Solutions Engineers, setting clear KPIs and career paths
Maintain a strong personal presence with customers, modeling technical excellence and closing strategic opportunities
Improve processes for discovery, POC execution, documentation and knowledge sharing
Collaborate with Product, Support and Customer Success to shorten feedback loops and accelerate adoption
Architect and deploy reference designs for logs, metrics, traces, SIEM and Kubernetes monitoring across AWS, Azure and GCP
Lead white-board deep-dive sessions on ingestion pipelines, index-free querying and cost-optimized retention strategies
Provide escalation support during POCs: troubleshoot complex issues, analyze logs, traces, craft PromQL, Lucene or Dataprime queries and isolate root causes
Track technical success metrics such as POC win rate, onboarding time-to-value and validation scorecards, converting data insights into process improvements
Contribute code or scripts (Python, Go or Java) for custom exporters, automation and synthetic monitoring

What we offer

Comprehensive and inclusive employee benefits for healthcare, dental, and mental health benefits
401(k) plan and match
Paid sick time and paid time off

Fulltime

Manager, Solutions Engineering

Smartsheet is looking for a Manager, Solutions Engineering to manage, lead, and ...

Location

United Kingdom , London

Salary:

Not provided

Smartsheet

Expiration Date

Until further notice

Requirements

3+ years of experience as a Manager for a Solutions or Sales Engineering team, Solution Architect team, or related field in the SaaS and enterprise software industry
8+ years of pre-sales experience in SaaS or enterprise software
Strong leadership skills, with a proven ability to motivate, coach and develop a team of Solutions Engineers
Experience collaborating cross-functionally
Critical thinking skills, a growth mindset, and experience analysing, evaluating, and synthesising complex problems
Strong technical skills and comfort working in ambiguous and high-pressure situations
Experience selling a multipurpose product applicable to multiple lines of business or industries
Excellent communication and presentation skills, with the ability to convey technical information to both technical and non-technical audiences
Familiarity with project management methodologies and products
Relentless curiosity and a commitment to excellence

Job Responsibility

Hire, manage and develop a diverse team of Solutions Engineers who lead technical sales engagements, collaborate closely with sales, identify requirements, summarize challenges, and present solution demonstrations
Partner with Sales Leadership to set and deliver on strategies for revenue growth and quota attainment
Collaborate with sales, product, customer success, and professional services teams to provide the best customer experience (evaluation, purchase, delivery, and deployment of Smartsheet)
Align and prioritise your team’s workloads and development opportunities, providing regular skill coaching and feedback
Ensure the sustained high performance of your team by eliminating hurdles, fostering a secure work environment, and inspiring and mentoring team members to foster their personal growth
Sponsor and participate in organisation wide projects and programs to drive efficiency, capability, and collaboration
Provide technical leadership and product expertise to the team and the larger sales organisation
Willingness to travel periodically based on customer and business need
Perform other duties as assigned

What we offer

Employer-paid Private Medical and Dental, additional cost for family members
Monthly contributions toward your pension
Monthly stipend to support your work and productivity
25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
20 weeks fully paid Maternity Leave
12 weeks fully paid Paternity/Adoption Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to Udemy online courses
Company Funded Perks including a counselling membership, salary sacrifice options, and your own personal Smartsheet account
Teleworking options from any registered location in the UK (role specific)

Fulltime

Solutions Engineer

Intercom is seeking a standout Solutions Engineer to join our dynamic Customer S...

Location

Ireland , Dublin

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

Minimum of 6 years of experience as a Solutions Engineer or Architect
Significant experience supporting Medium / Enterprise SaaS, customer communication, or related technology solutions
Strong technical acumen with experience in conducting technical discovery and delivering high-impact presentations to Medium / Enterprise audiences
Ability to solve complex problems independently while thriving in collaborative team environments
Proven time management skills in a dynamic, focused team environment
Demonstrated ability to quickly identify and communicate the value proposition throughout long and complex sales cycles
Extensive experience working with APIs and integrating data from 3rd party data sources in large-scale environments
Familiarity with managing POCs, RFPs, and addressing advanced security, compliance, and integration questions
Experience selling AI, data, or highly technical products
or at the very least, deep curiosity and utilization of AI on your day-to-day

Job Responsibility

Lead technical discovery sessions with Intercom's customers to deeply understand their complex needs and align them with the right solutions
Deliver an exceptional pre-sales experience by articulating Intercom's technical strengths and business value to large organizations
Conduct impactful, value-based solution reviews and deep-dive technical sessions tailored to enterprise requirements
Design and deliver tailored Proof of Concepts (POCs) that showcase Intercom’s capabilities in enterprise environments
Respond to RFPs and address enterprise customer security, compliance, and scalability questions with precision
Collaborate cross-functionally with Product, Engineering, and R&D to represent the customer voice, gathering feedback and insights for product planning
Build strong, trust-based relationships with enterprise customers by approaching challenges with empathy and curiosity
Coordinate with marketing and partners on expanding lead generation and brand presence within the Medium / Enterprise segment
Drive continuous improvement by optimizing internal processes and contributing to the growth of a global Solutions Engineering team
Commit to customer success, proactively solving problems and ensuring lasting value

What we offer

A collaborative, innovative work environment where your contributions have a direct impact on the company and its enterprise customers
Opportunities for professional development and growth
A culture that fosters curiosity, customer obsession, and technical excellence
Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage

Fulltime

Solutions Engineer

OpenAI

Location:
United States , New York City

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 21, 2026

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