Solutions Engineer Job at Linear (London)

Job Description

As a Solutions Engineer at Linear, you will be the technical guide across the customer lifecycle, from evaluation and close through onboarding and expansion. Partnering most closely with Sales, you will drive revenue by leading technical discovery, demos, proof-of-concepts, and solution design for prospects and existing customers. You will stay engaged through onboarding to ensure technical continuity, and provide clear handoffs to Customer Success that capture context, decisions, risks, and next steps. You will also codify repeatable patterns through demo environments, migration and integration playbooks, and enablement for new sales hires.

Job Responsibility

Act as the customer's technical advisor across the lifecycle, partnering with Sales and Customer Success to ensure continuity from evaluation through onboarding and expansion, with a primary focus on pre-sales revenue impact
Lead technical discovery and architecture for strategic prospects and existing customers
translate customer workflows into Linear configuration, data model, permissions, and integration patterns
Run pre-sales technical evaluations end-to-end: deliver tailored deep-dive demos, proof-of-concepts, security and architecture reviews, and integration workshops that remove deal risk and accelerate time to close
Design and execute migrations and implementation plans that set customers up for long-term success
provide clear handoffs to post-sale teams (context, decisions, risks, and next steps)
Build and maintain realistic, scalable demo environments and reference configurations that mirror enterprise workflows and enable Sales to tell a credible, repeatable story
Codify lifecycle playbooks and enablement: create technical training for sales and post-sale teams, curate exemplars, and continuously improve the technical sales motion

Requirements

5+ years in a Solutions Engineering, Pre-Sales, or similar role at a high-growth SaaS company, with experience supporting enterprise-scale deals
Strong hands-on experience with OAuth2 and GraphQL, data migrations, and product integrations
Excellent communication skills—able to present complex technical concepts clearly to both engineers and executives
Experience with Github and git
Linear and/or Jira strongly preferred
Proven ability to build realistic, scalable demo environments and troubleshoot production issues
CS degree or engineering background strongly preferred
Collaborative mindset with experience partnering across Sales, Product, and Customer Success teams
Comfort with SQL and scripting (e.g., Python or JavaScript)

Nice to have

Linear and/or Jira strongly preferred
CS degree or engineering background strongly preferred

What we offer

Competitive salary and equity
Employee-friendly equity terms
Daily meal and coffee stipend on every workday
Paid co-working space or desk
Health coverage (based on country requirements)
5 weeks paid vacation, plus local statutory holidays
4 months paid parental leave
Paid month off after 4 years & every 2 years thereafter
Regular team events and off-sites

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Solutions Engineer

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