Solutions Engineer Job at Aurora Solar (Munich)

Job Description

As a Solutions Engineer at Aurora Solar, you’ll support customers throughout their journey from early discovery through onboarding, integration, and ongoing use. You’ll build a strong understanding of Aurora’s platform, APIs, and integrations through hands-on customer work, mentorship, and collaboration with senior team members. You’ll partner closely with Account Executives to tailor solutions to customer workflows, support integrations, and lead product training that empower customers to unlock Aurora’s full potential.

Job Responsibility

Deliver engaging product demonstrations and hands-on workshops that educate and empower customers
Support customers through onboarding, integrations, and early growth alongside Sales and Customer Success
Build ROI-driven workflow diagrams, cost stack models, and system architecture plans to showcase Aurora’s impact
Translate customer challenges into clear product and API-based solutions that streamline operations and boost efficiency
Gather customer feedback and share insights with Product and Engineering to inform continuous improvement

Requirements

2+ years of experience in solutions engineering, solution consulting, sales engineering, or a related customer-facing technical role in B2B SaaS
Ability to distill complex business needs into clear, actionable technical requirements
Foundational understanding of APIs and system integrations, paired with strong curiosity and problem-solving skills
Comfort supporting and delivering technical training sessions for external customers
Clear communication and presentation skills in both German and English
Self-starter energy and a genuine interest in solar, clean technology, and meaningful innovation

Nice to have

Familiarity with CRM, ERP, or other enterprise systems commonly used by scaling organizations
Fluency in, or familiarity with, French, Spanish, or Italian
Background in technical account management, solution consulting, or customer success at a SaaS company
Degree in Computer Science, Engineering, or a related technical discipline
Experience collaborating across time zones with a US-based startup or scale-up

What we offer

Work-from-home stipends for home office setup, internet, and co-working spaces
Flexible paid time off including statutory vacation and sick leave
Additional parental leave available
Standard laptop provided
Annual healthcare budget through AXA
Access to Wellhub for comprehensive well-being support
Access to Modern Health for mental health resources

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