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Solutions Engineer

Contract work · Job Posted March 12, 2026
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Job Description

Bitwarden seeks a server and cloud enthusiast, with experience in both communicating about and deploying these technologies. You will become a Bitwarden product expert and handle business inquiries regarding our products, provide solutions for technical issues, design systems proof-of-concepts, ensure customer satisfaction, and bridge the gap between confusion and confidence for prospects looking to adopt Bitwarden.

Job Responsibility

  • Functioning as a Subject Matter Expert (SME) for Bitwarden and the Bitwarden suite of services
  • Conduct engaging implementation-specific demos and product technical Q&A
  • Attend deal cadence calls with Sales Account Executives to check in on pre-sales proof-of-concept progress and assist in planning and implementation as needed
  • Report product feedback and feature requests to Product and Engineering teams
  • Assist account executives with positioning new or upcoming product features to customers
  • Build scripts, integrations, and examples for customers to test product functionality during pre-sales proof-of-concepts
  • Work with the Sales Team to develop account strategies to build, mature and close pipeline
  • Track the competitive landscape
  • provide technical depositioning information to account executives and prospects
  • Provide assistance in responding to technical questions on requests for proposals, comments, and information
  • Advising customers on industry best practices for the full stack of Bitwarden
  • Working with enterprise prospects to solve issues and/or look ahead to identify solutions to situations they may face in the future
  • Providing superb guidance and assistance for each business prospect or customer’s implementation of Bitwarden, integration with the rest of their technology stack, and general security
  • Keep organized notes to champion’s feedback in collaborative sessions spanning the Bitwarden team to assist Bitwarden in not just meeting, but exceeding expectations
  • Coordinate hand-off to Integration Engineering and Customer Success Engagement Management teams to move customer environments from proof-of-concept to production, ensuring product and service continuity

Requirements

  • Excellent English and grammar
  • Excellent problem-solving skills
  • Project planning, including collaborative and individual time management
  • A passion for supporting your team members, growing together, and sharing your knowledge
  • A strong sense of empathy and the ability to advocate for others
  • A passion for helping enterprise prospects interested in Bitwarden and best security practices
  • Experience from a previous technical position (e.g. Sales Engineer, Systems Engineer, Integration Engineer, DevOps Engineer, IT Infrastructure Engineer, etc)
  • Ability and desire to work remotely, with possible travel as needed
  • Familiarity with several of the following areas/technologies: Bitwarden
  • Linux, Windows, and macOS
  • Docker (Swarm Mode), Kubernetes, and Podman
  • NFS and CIFS
  • Bash and PowerShell
  • Active Directory, LDAP, G Suite, Azure AD, Jumpcloud, Cloudflare and Okta
  • GCP, AWS, and Azure
  • Android and iOS
  • GitHub
  • NGINX
  • SQL
  • TCP/IP
  • DNS
  • HTTP
  • SMTP
  • SSO implementation and best practices (SAML and OpenID Connect)
  • Integrating SCIM solutions
  • TLS/SSL and PKI
  • RESTful services / API’s

What we offer

  • Work remotely with motivated and supportive team members across the world
  • Learn and grow
  • Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development

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