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The Solution Engineering team at Metronome is a technical group that sits at the intersection of sales, growth, product, and R&D. In simple terms, we own the technical side of the customer lifecycle all the way from the very first discovery call through demos, POCs, technical scoping, and handover to our post-sales groups. We own the technical win for enterprise deals, from first discovery through technical close and handoff. As a member of the Solution Engineering team, you’ll primarily be focused on bringing on new enterprise customers.
Job Responsibility:
Using proficient discovery to understand what challenges our prospects face in billing, launching new products, pricing & packaging, quote-to-cash, customer experience, and related areas
Telling a clear value story about how and where Metronome solves those challenges and creates opportunities
Planning, building, and running customized demos of Metronome for buyers with many different personas (engineering, product management, operations, finance, etc)
Building relationships with people at our prospect organizations, from day-to-day operators to C-Suite executives
Designing integrations of Metronome into prospect systems and consultatively influencing the direction of our prospects’ pricing and packaging
Running tight Proofs of Concept with clearly-defined success criteria that get us to the technical win
Ensuring a proper handoff to our post-sales Professional Services, Solutions Architecture, and Growth counterparts
Requirements:
5+ years of experience working in technical and/or customer-facing roles involving SaaS products (for example, roles like solution engineering, solutions architecture, technical account management)
Experience running complex sales cycles with enterprise tech companies
Experience in fast-moving startup environments that value high agency
Ability to quickly learn and communicate technical concepts to technical, go-to-market, and finance stakeholders
Excitement for building and improving GTM playbooks and processes
Nice to have:
Deep knowledge of the quote-to-cash space, including integrating with or otherwise interacting with tools like Salesforce, NetSuite, CPQs, etc.
Experience as a software engineer, product manager, or in other technical roles
Experience in a pure sales role, particularly selling to technical buyers in engineering and product organizations or selling as a founding or early salesperson at a startup
Experience with logs, metrics, billing, finance, or other infrastructure or financial tooling and concepts
What we offer:
Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership
Paid parental leave
FSA (Flexible spending account)
Retirement planning - Traditional and ROTH 401(k)
Flexible time off
Employee assistance program (mental health benefits)