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Solutions Engineer

encord.com Logo

Encord

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Location:
United Kingdom, London

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As a Solutions Engineer at Encord, you will be the core technical expert and problem-solver for our most complex customers. You are the engineering-focused counterpart to the commercial team, partnering with Account Executives to architect and implement solutions for prospects on the cutting-edge of AI. You will be the expert on how our platform integrates and scales, establishing technical credibility and guiding prospects through complex evaluations, especially for applications in robotics, autonomous systems, and multimodal AI. You are both a deep technical builder and an expert business value translator.

Job Responsibility:

  • Partner with Account Executives and the ML team to lead the technical strategy for complex, enterprise sales cycles and co-own the technical win
  • Lead deep technical discovery sessions with a wide range of stakeholders to not only uncover business pain but to architect a complete technical solution and integration path
  • Architect, build, and deliver highly-technical, customized product demonstrations and proof-of-concepts (POCs) that solve specific, complex customer problems
  • Own the end-to-end technical implementation of POCs, writing robust, production-quality Python scripts for complex data ingestion, pre/post-processing, dataset management, and custom platform integrations
  • Act as the key technical advisor to prospects, expertly guiding them through security, architecture, and integration evaluations, particularly on complex data pipelines involving multimodal data, LiDAR, or robotics sensor data
  • Translate complex technical architectures and findings into clear, persuasive value propositions for senior, non-technical stakeholders (Directors, VPs, CTOs)
  • Serve as the 'voice of the customer' to our Product and Engineering teams, channeling detailed, technical feedback from complex enterprise clients to help shape the product roadmap

Requirements:

  • 2-3+ years of experience in a customer-facing role within an AI business, such as Solutions Engineering, Solutions Architecture, or Technical Account Management
  • Expert-level proficiency in Python is a must
  • Excellent communication and presentation skills
  • Strong technical command of modern cloud infrastructure (GCP, AWS, Azure) and machine learning concepts
  • A 'hacker mindset' with a strong engineering foundation
  • A solution-driven and customer-obsessed mindset
  • Ability to translate value between technical and commercial stakeholders

Nice to have:

Hands-on experience working with multimodal AI, sensor-fusion, physical-AI, LiDAR data, or in the robotics industry

What we offer:
  • Competitive salary and equity in a hyper growth business
  • Strong in-person culture
  • Room to grow into anything you choose to
  • 25 days annual leave a year + public holidays

Additional Information:

Job Posted:
December 08, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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