Solutions Engineer Job at ZenML (Munich)

Solutions Engineer

ZenML

Location:
Germany , Munich

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We’re looking for a high-energy engineer who thrives at the intersection of MLOps technology, customer enablement, and go-to-market execution. ZenML is an open-source MLOps framework, and as adoption grows among enterprises and startups alike, we need someone who can translate technical complexity into clarity — driving successful evaluations, deployments, and long-term customer success. In this hybrid role, you’ll work across pre-sales engineering, proof-of-concept delivery, customer advocacy, and product strategy. You’ll design demos that wow technical audiences, troubleshoot Kubernetes and tool issues during trials, translate customer insights into roadmap feedback, and help shape how teams use ZenML to run production-grade ML and LLM workflows.

Job Responsibility:

Pre-Sales & Enablement: Drive technical demos and solution deep-dives with enterprise prospects, tailoring ML and AI workflows and integrations to their environments. Build convincing technical narratives with architecture diagrams and proof-of-value setups. Re-engage leads and qualify promising prospects through community and outbound channels
Proof of Concept (PoC): Lead customer trials from setup to success: deploy ZenML via Helm/Terraform, guide pipeline engineering, and troubleshoot any infrastructure or SDK issues. Keep PoCs scoped, on track, and outcome-focused
Customer Success & Support: Ensure users extract full value from ZenML by triaging issues, running feature enablement sessions, and engaging new users in community channels. Monitor adoption and proactively address friction points to drive retention
Product & Engineering Collaboration: Turn customer learnings into product improvements - from drafting PRDs and testing new features to developing code examples and documentation. Act as a strong advocate for developer experience and seamless deployment
Operations, Growth & Evangelism: Optimize GTM systems (billing, CRM, analytics) and share insights across teams. Represent ZenML at events, deliver talks, and co-create content that spreads best practices and user success stories

Requirements:

Full-Stack MLOps Thinker: understand both the ML lifecycle and the infrastructure it runs on
Customer Engineer Mindset: can talk to data scientists, DevOps engineers, and decision-makers with equal confidence
Strong Communicator: enjoy teaching, writing, and simplifying complex technical concepts
Builder Mentality: don’t just identify friction — you script, automate, or prototype the fix
Curious Generalist: comfortable operating across technical and GTM workflows, from Kubernetes debugging to CRM hygiene
Experience with cloud infrastructure, customer-facing technical roles, and any MLOps-related projects

Nice to have:

Go (optional, Terraform provider)

What we offer:

An inspiring, international team
Genuine connection & lots of fun
Annual company offsite
Office in the heart of Munich
Flexible hours & trust-based work
Remote-friendly culture
Competitive compensation

Additional Information:

Job Posted:
February 16, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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