Solutions Engineer

• Support technical customer onboarding, including running technical sessions, importing/exporting data and labels into/out of our platform
• Build scripts and tools to quickly respond to pressing customer feature requests
• Support the product and engineering team in converting these point solutions into production grade features available in the main platform
• Be the face of our engineering team with customers and prospects
• Work alongside the commercial teams during the entire customer lifecycle and support dealmaking with your technical knowledge
• Work with the Sales & ML team to prepare and set up product demos

• 1+ years of experience
• Previous experience as a Solutions Engineer is a plus
• A good understanding of using Python SDKs, APIs, SQL and cloud integrations is needed
• High attention to detail with a customer first approach
• A hacker mindset to solve customer problems quickly and efficiently
• Ability to estimate the scope of bug fixes and help debug code based on, e.g., stack traces from customers
• Deal-driven attitude with the ability to work well under pressure

Beneficial if you have previous experience in a fast paced B2B startup

• Competitive salary, commission and equity in a hyper growth business
• Strong in-person culture: most of our team is in the office 3+ days a week
• Room to grow into anything you choose to
• 25 days annual leave a year + public holidays