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Confluent Solutions Engineers are the technical spearhead in the acquisition sales cycle, specializing in landing new customers and accelerating pipeline velocity. You will be the primary technical advisor to the sales team, partnering closely with them to position the Confluent platform's capabilities to new prospects. Your mission is to secure the technical win by adeptly uncovering a prospect's implicit or stated Business Needs and designing a validated Technical Solution to meet them. From inspiring prospects with "Art of the Possible" demonstrations and storytelling to navigating complex technical roadblocks and Proofs of Concept (POCs), you are instrumental in ensuring the successful acquisition and initial deployment of Confluent technology. This role is a critical component of our strategy to expand our global customer base and will report into the Global Scale organization.
Job Responsibility:
Own the Technical Sale: Conduct deep-dive discovery and whiteboard sessions to identify and refine innovative Data Streaming use cases, translating them into validated solution architectures and paths to Go-Live
Lead and execute Technical Proofs of Concept (POCs) to secure new customer logos and drive deal closure velocity
Technical Triage & Qualification: Exceptional skill in rapidly qualifying technical fit early in the process
Consultative approach to value selling: ability to connect business objectives with technical solutions and present in a value-centric approach
Be an Evangelist: Deliver compelling Technical Talks and Workshops to prospects, acting as a trusted advisor and demonstrating Thought Leadership in event-driven architecture
Accelerate Onboarding: Forge strong relationships with key prospective customer stakeholders and serve as a dependable technical partner throughout the evaluation and initial onboarding process
Develop and maintain reusable technical assets: contribute toward scaling efforts by developing and maintaining assets that address the most common use cases
Product Advocacy: Serve as a critical feedback loop to Product and Engineering teams, ensuring the voice of the prospect is clearly articulated, and acting as a key advocate for the Confluent platform across the ecosystem
Requirements:
4+ years of Solutions Engineering or similar work experience in a technical pre-sales capacity
Process & Efficiency, a “scale” mindset
Experience with Event-Driven architecture, Data Integration & Processing Techniques, Database & Data Warehouse technologies
First-Hand exposure to Cloud Architecture, Migrations, Deployment & Application Development
Experience with Automation, GitOps and Kubernetes
Proficiency in Java, Python or SQL
Development or implementation experience in a cloud-based environment, along with Technical certifications (e.g., Cloud Developer/Architect, Data Engineering & Integration)
Clear, consistent demonstration of self-starter behavior, a desire to learn new things and tackle hard technical problems
Managing multiple evaluation processes across various industry verticals and use cases, ability to be nimble and organized is a must
Exceptional presentation and communications capabilities to all levels across an organization
Ability to explain complex concepts in plain, non-technical language that resonates with mid-level managers and business owners
Fluency in English is a requisite
Nice to have:
Previous experience building solutions with Apache Kafka
Understanding of systems operations concepts (disk, network, operating systems, etc)
Experience with software development tools, infrastructure automation, and CI/CD tooling (Terraform, Ansible) is a plus
Experience building and operating large scale systems
Experience in technical pre-sales or consultative roles