Solutions Engineer Job at OpenAI (San Francisco)

Solutions Engineer

OpenAI

Location:
United States , San Francisco

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

198000.00 - 280000.00 USD / Year

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Job Description:

The Solutions Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, partnering directly with founders and technical teams to design, build, and scale new AI products on OpenAI. We are seeking a technically proficient, product‑minded Solutions Engineer to help push the frontier of advanced AI with our startup customers. You'll work with some of the most exciting AI startups in the world, guiding them through ideation, development, delivery, and scaling to accelerate and maximize the value of what they build on our platform. You will have the opportunity to work on the most novel and creative use cases being built on our API, serving as a critical partner in collecting and delivering high-fidelity product and model feedback internally. You will collaborate closely with Sales, Solutions Architecture, Applied Research, and Product teams, and you will report to the Startups Solutions Engineering Lead.

Job Responsibility:

Partner closely with startups as their technical thought partner to build novel applications on our API, helping them move rapidly from initial concept to production at scale
Create and deliver repeatable guidance for the broader startup ecosystem by publishing best practices, sample apps, deployment patterns, and technical playbooks, and by leading workshops, office hours, hackathons, and founder roundtables
Collaborate with Product and Research to ensure our models and platform continue to deliver frontier-level performance on real startup workloads
Synthesize high-fidelity product and model feedback from a broad portfolio of startups and translate it into clear, prioritized requirements that shape our roadmap

Requirements:

5+ years of experience as a software engineer, ML engineer or equivalent, ideally in a startup environment
experience as a founder or founding engineer is highly valued
passion for startups and a belief in their potential to become future large enterprises
proficient in Python, JavaScript, and a strong grasp of AI/LLM best practices
built and/or delivered prototypes on top of our API platform
can proactively identify opportunities for maximizing our customers’ business value through leveraging the OpenAI API
own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done
have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed
an effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly

What we offer:

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends

Additional Information:

Job Posted:
February 21, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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