Solutions Engineer, Security Specialist

The Technical Success team is responsible for ensuring the safe and effective deployment of ChatGPT and OpenAI API applications for developers and enterprises, acting as a trusted advisor so customers maximize value from our models and products. As OpenAI’s enterprise footprint grows—especially across regulated industries—security and compliance diligence is increasingly happening live with CISOs, risk teams, privacy officers, and auditors. We are hiring a Security Solutions Engineer to serve as the customer-facing security and compliance pre-sales subject matter expert for priority customer accounts—especially in regulated industries. You will lead security deep dives, diligence workflows, and questionnaires, and help customers understand OpenAI’s security posture, controls, and architectural patterns. This role is designed to increase deal velocity and customer confidence while reducing the operational load on internal security teams by owning the customer-facing workstream and escalating selectively.