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Solutions Engineer (Programmatic)

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Comcast Advertising

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Location:
United States , New York

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

81990.00 - 136650.00 USD / Year
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Job Description:

In this role, you'll get to expand territories and spearhead the sales of Comcast Business's innovative products and solutions into new markets. You'll also get to engage in the exciting challenge of acquiring and managing a diverse range of commercial customers, from mid-market and enterprise, to those with multiple locations, through both direct and partner channels.

Job Responsibility:

  • Deeply understand customers' technical requirements and craft elegant technical solutions
  • Partner with Sales on pre-sales engagements, elicit customer technical and business KPIs, and define the success criteria of an engagement prior to contract signature
  • Develop custom onboarding plans to scale customer adoption & spend through the platform
  • Scope, configure, test, and deliver our Buyer Cloud and Curation Hub software solutions, requiring a degree of technical competency and understanding, leveraging skills such as SQL, data analytics and API management
  • Build trusted relationships with customer stakeholders, particularly in Programmatic AdOps, engineering, data science, and product roles
  • Act as a technical subject matter expert (SME) on the Advertiser Suite for clients and internals
  • Provide ongoing feedback to product and engineering to drive roadmap initiatives
  • Go deep to troubleshoot customer issues and manage more complex issues that may require product and engineering resources through to resolution
  • Develop and maintain documentation outlining our best practices and procedures
  • Provide optimization and best practices recommendations to encourage client engagement and platform adoption

Requirements:

  • 2-5 years of work experience in a technical customer facing or support role in AdTech
  • Good understanding of real time bidding and programmatic advertising, especially in relation to the goals and mechanics of demand side media/ tech companies, agencies and advertisers
  • Client-centric, exceptional communicator with technical and business minded stakeholders
  • Hands on with our software, configuring functionality and manipulating data to meet client needs
  • Excellent analytical and troubleshooting skills
  • Self-motivated and comfortable being autonomous with the ability to think critically on the fly
  • Technical acumen in troubleshooting, SQL and APIs, with basic knowledge of HTML and Javascript preferred
  • Experience working for or with agencies is preferred
  • Bachelor's Degree

Nice to have:

  • Basic knowledge of HTML and Javascript
  • Experience working for or with agencies
What we offer:
  • Paid Time off
  • Physical Wellbeing
  • Financial Wellbeing
  • Emotional Wellbeing
  • Life Events + Family Support

Additional Information:

Job Posted:
April 24, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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