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Harmonic Logo Harmonic · IT - Software Development

Solutions Engineer, New Grad

United States, New York City 90000.00 USD / Year · Job Posted February 18, 2026
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Job Description

At Harmonic, you'll be: Working with Account Executives and Account Managers to scope technical requirements and design solutions; Helping customers integrate Harmonic into their tech stacks (CRMs, data warehouses, automation platforms, internal tools); Building proof-of-concepts, custom workflows, and prototypes to solve specific customer problems; Explaining technical concepts clearly to both engineers and non-technical stakeholders; Partnering with Product, Engineering, and Design teams to translate customer feedback into product improvements; Enabling the GTM team on new features through training and documentation

Job Responsibility

  • Working with Account Executives and Account Managers to scope technical requirements and design solutions
  • Helping customers integrate Harmonic into their tech stacks (CRMs, data warehouses, automation platforms, internal tools)
  • Building proof-of-concepts, custom workflows, and prototypes to solve specific customer problems
  • Explaining technical concepts clearly to both engineers and non-technical stakeholders
  • Partnering with Product, Engineering, and Design teams to translate customer feedback into product improvements
  • Enabling the GTM team on new features through training and documentation

Requirements

  • Technical foundation + curiosity - You've taken CS classes, built side projects, or worked with data and APIs. You don't need to be a software engineer, but you should have a proven track record of learning technical concepts and onboarding onto new APIs and frameworks quickly
  • Communication across audiences - You can explain technical concepts to non-technical people and translate business requirements to engineers. You've done this in group projects, internships, or TA roles
  • Customer-facing energy - You're energized by helping people solve problems, not just building cool tech. You've tutored, led teams, or worked in customer-facing roles
  • A desire to work in person. Most of our NYC team comes in person every day, with our new office located in Flatiron (Skyline views of the city)!
  • Comfort with ambiguity and rapidly changing environments
  • A track record of excelling in whatever you set your mind to

Nice to have

  • Computer Science, Engineering, or related technical degree (or equivalent hands-on experience)
  • Experience with APIs, scripting (Python, JavaScript, etc.), or building integrations
  • Hands-on experience with agentic coding tools (claude code, cursor, codex, etc)
  • Familiarity with SaaS tools, CRMs, or automation platforms
  • Previous internship or project experience in a technical customer-facing role

What we offer

  • Top of the line health, dental and vision insurance, with 100% premium covered
  • 401k matching
  • Free lunch in office
  • Monthly team dinner (we have a lot of foodies) for each office
  • Commuter benefits
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