CrawlJobs Logo

Solutions Engineer, ITSM/ESM

https://www.atlassian.com Logo

Atlassian

Location Icon

Location:
United Kingdom

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

We’re looking for a Solutions Engineer ITSM/ESM to expand our growing business and team in the United Kingdom. Our Solutions Engineers are accustomed to solving our customer’s hardest problems and closing our largest enterprise deals. In this role, you’ll be working directly with the enterprise sales teams and channel partners to understand the needs of Atlassian’s customers. You’ll strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. If you’re a customer-obsessed, top-performing enterprise Solutions Engineer this may be your dream job.

Job Responsibility:

  • Drive the customer journey
  • investigate, discover, and assess client pain points
  • map client business and technical requirements to Atlassian capabilities
  • align the overall account plan and customer outcomes with sales management
  • deliver presentations, demonstrations, and proof of concepts to customers and prospects
  • advance Atlassian’s product line and provide customer feedback.

Requirements:

  • At least 5 years of experience interacting with enterprise customers in a pre-sales capacity
  • proven track of delivering successful customer outcomes
  • ability to build trusted relationships with different stakeholders
  • deep knowledge and understanding of the ITSM/ESM domain
  • extensive experience with the UKI market
  • comfortable in both a business and technical context.
What we offer:
  • Health coverage
  • paid volunteer days
  • wellness resources

Additional Information:

Job Posted:
March 20, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Solutions Engineer, ITSM/ESM

Solutions Engineer, ITSM/ESM DACH

We’re looking for a Solutions Engineer ITSM/ESM to expand our growing business a...
Location
Location
Germany , Munich
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5 years of experience interacting with enterprise customers in a pre-sales capacity
  • proven track of delivering successful customer outcomes
  • ability to build trusted relationships with different stakeholders
  • deep knowledge and understanding of the ITSM/ESM domain
  • experience working extensively with the DACH market
  • fluent in German and English
Job Responsibility
Job Responsibility
  • Work closely together with cross-functional teams to drive the customer journey
  • investigate, discover, and assess client pain points
  • map client business and technical requirements to Atlassian capabilities
  • partner with sales management to align the overall account plan and customer outcomes
  • deliver deeply compelling presentations, demonstrations and proof of concepts
  • work with product management to advance Atlassian’s product line and provide customer feedback
What we offer
What we offer
  • Health coverage
  • paid volunteer days
  • wellness resources
  • Fulltime
Read More
Arrow Right

Senior Solution Engineer, ITSM/ESM

We’re looking for a Solutions Engineer ITSM/ESM to expand our growing business a...
Location
Location
France
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 years of experience interacting with enterprise customers in a pre-sales capacity
  • Proven track record of delivering successful customer outcomes with the ability to build trusted relationships with different stakeholders within the customer base
  • Deep knowledge and understanding of the ITSM/ESM domain
  • Experience working extensively with the market in EMEA
  • Equally comfortable in both a business and technical context
  • Love to learn, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making clients successful
  • French & Spanish speaking is essential
Job Responsibility
Job Responsibility
  • Work closely together with our cross-functional teams to drive the customer journey
  • Work with your team to investigate, discover, and assess client pain points and map client business and technical requirements to Atlassian capabilities
  • Partner with sales management to align the overall account plan and customer outcomes
  • Be delivering deeply compelling presentations, demonstrations and proof of concepts to customers and prospect
  • Work with product management to advance Atlassian’s product line and provide customer feedback
What we offer
What we offer
  • Health and wellbeing resources
  • Paid volunteer days
Read More
Arrow Right

Solutions Engineer, ITSM/ESM

We’re looking for a Solutions Engineer ITSM/ESM to expand our growing business a...
Location
Location
France , Paris
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 years of experience interacting with enterprise customers in a pre-sales capacity
  • Proven track of delivering successful customer outcomes
  • Ability to build trusted relationships with different stakeholders
  • Deep knowledge and understanding of the ITSM/ESM domain
  • Experience working extensively with the market in France
  • Fluent in French and English
  • Comfortable in both a business and technical context
Job Responsibility
Job Responsibility
  • Work closely together with our cross-functional teams to drive the customer journey
  • Investigate, discover, and assess client pain points and map client business and technical requirements to Atlassian capabilities
  • Partner with sales management to align the overall account plan and customer outcomes
  • Deliver deeply compelling presentations, demonstrations and proof of concepts to customers and prospect
  • Work with product management to advance Atlassian’s product line and provide customer feedback
What we offer
What we offer
  • Health coverage
  • Paid volunteer days
  • Wellness resources
  • Fulltime
Read More
Arrow Right
New

Assistant Branch Manager

Come and join us as a results driven Assistant Manager to deliver sales and exce...
Location
Location
United Kingdom , Edinburgh
Salary
Salary:
Not provided
cityplumbing.co.uk Logo
City Plumbing
Expiration Date
March 13, 2026
Flip Icon
Requirements
Requirements
  • Previous sales experience in a similar environment is preferable
  • Tenacity and resilience
  • A pro-active approach to sales, with a strong desire and ability to win and grow new business
  • Experience of customer relationship management and developing a true partnership approach
  • Excellent communication skills
  • Self confident and self motivated, with the ability to work on own initiative or as part of a wider team
  • Ability to interpret basic financial and statistical information
Job Responsibility
Job Responsibility
  • Effective management of the team and resource in the absence of the Branch Manager
  • Assisting the Branch Manager to profitably meet and exceed the branch sales targets
  • Managing the sales office, branch purchasing and stock control
  • Maximising margin and net profit
  • Keeping everyone safe
  • Build and maintain relationships with new and existing trade and retail customers
What we offer
What we offer
  • Bonus
  • Discounts, savings and cash back at numerous retailers
  • Life assurance
  • Extended family policy including maternity, paternity, additional annual leave and more
  • Mental Health First Aiders and Employee Assistance Programme
  • Complete induction and a company that lets you grow and encourages development
  • Financial education and loans
  • Flexible working options
  • A business striving to create an inclusive environment
  • Fulltime
Read More
Arrow Right
New

Food Services Supervisor

Ensure staff is working together as a team to ensure optimum service and that gu...
Location
Location
Mexico , Guadalajara
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Ensure staff is working together as a team to ensure optimum service and that guest needs are met
  • Inspect grooming and attire of staff, and rectify any deficiencies
  • Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc
  • Inspect storage areas for organization, use of FIFO, and cleanliness
  • Complete scheduled inventories and stock and requisition necessary supplies
  • Monitor dining rooms for seating availability, service, safety, and well being of guests
  • Complete work orders for maintenance repairs
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
  • serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
  • Follow all company and safety and security policies and procedures
  • Fulltime
Read More
Arrow Right
New

Specialised Participant - Finance

We’re looking for Finance Experts to help train and evaluate cutting-edge AI mod...
Location
Location
Salary
Salary:
Not provided
prolific.com Logo
Prolific
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Verified status as a Finance Specialist (e.g., by providing a professional profile that shows both educational and professional experience)
  • Recent clinical experience and comfort evaluating clinical reasoning and decision-making
  • Willingness to complete a short skills/eligibility screener to join our Domain Expert pool
  • Strong attention to detail and the ability to focus on complex tasks for up to one hour
  • A reliable, fast internet connection and access to a computer
  • Willingness to self-declare earnings (participants are self-employed)
  • A PayPal account to receive payments from our clients
Job Responsibility
Job Responsibility
  • Reviewing AI-generated responses to Personal Finance scenarios and rating them for accuracy, appropriateness, safety, and reasoning quality
  • Comparing multiple model answers and selecting/justifying the best response
  • Writing improved exemplars, rationales, or structured feedback to help models learn where they fall short
What we offer
What we offer
  • Competitive pay rates
  • Flexible hours
  • Ability to work from home
Read More
Arrow Right
New

AI Analyst Intern

The AI Analyst Intern supports the agency’s responsible use of data analytics an...
Location
Location
United States , San Diego
Salary
Salary:
35401.60 - 51334.40 USD / Year
SANDAG
Expiration Date
February 10, 2026
Flip Icon
Requirements
Requirements
  • Undergraduate or Graduate level coursework in computer science, business analytics, data science, economics, statistics, applied mathematics, or a related field
  • Ability to conduct research, collection, compilation, and processing of project and program data
  • Ability to ensure the accuracy of information and participate in the quality assurance and quality control processes
  • Ability to contribute to the preparation of reports, summaries, correspondence, and presentations
  • Foundational understanding of data analysis, statistics, or AI/ML concepts
  • Familiarity with one or more analytical or programming tools (e.g., Python, R, SQL)
  • Strong written and verbal communication skills, with the ability to explain technical concepts clearly
  • Interest in public service, civic technology, or mission-driven work
  • Experience with MS Word, MS Excel, MS PowerPoint, and Internet research
  • Ability to maintain databases and documentation
Job Responsibility
Job Responsibility
  • Assist in analyzing structured and unstructured data to identify trends, risks, and improvement opportunities in public programs and operations
  • Support development, testing, and evaluation of AI solutions, machine learning, models or decision-support tools used in agency workflows
  • Assist with data preparation, validation, and quality assurance in accordance with agency data standards
  • Help document data sources, assumptions, model logic, and limitations to support transparency and auditability
  • Support AI use-case identification by working with program managers and policy staff to understand operational and regulatory needs
  • Assist in assessing how AI solutions support agency missions such as service delivery, equity, compliance, or public safety
  • Help translate analytical results into clear summaries, dashboards, or briefing materials for non-technical stakeholders
  • Assist with facilitation of ethical AI reviews, bias assessments, and risk documentation for AI systems
  • Support compliance with data privacy laws, records retention requirements, and internal AI governance policies
  • Prepare documentation, standard operating procedures, and reports related to AI and data analytics initiatives
  • Parttime
Read More
Arrow Right
New

HR Administrator

We are looking for an organised and proactive HR Administrator to join our HR te...
Location
Location
United Kingdom , Bromsgrove
Salary
Salary:
13.00 - 13.50 GBP / Hour
kimal.com Logo
Kimal
Expiration Date
February 26, 2026
Flip Icon
Requirements
Requirements
  • Previous administrative experience
  • Strong organisational skills with excellent attention to detail
  • Confident using IT systems
  • Clear and professional communicator, able to work with a range of stakeholders
Job Responsibility
Job Responsibility
  • Maintaining accurate and up-to-date employee records on the HR system
  • Supporting onboarding and induction processes for new employees
  • Preparing employment contracts, letters, and other HR documentation
  • Responding to employee queries relating to HR policies and procedures
  • Taking notes during HR meetings and preparing follow-up correspondence
  • Supporting payroll by providing timely and accurate employee information
  • Assisting with training administration, including bookings, attendance, and record keeping
  • Producing basic HR reports such as starters, leavers, and absence data
What we offer
What we offer
  • 25 days of annual leave (pro-rata for part-time hours), plus bank holidays
  • Supportive and friendly team culture
  • Parttime
Read More
Arrow Right