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Solutions Engineer, Healthcare & Life Sciences

United States, San Francisco 221000.00 - 278000.00 USD / Year · Job Posted February 21, 2026
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Job Description

We are seeking a solutions engineer to partner with our largest Healthcare & Life Sciences customers and ensure they achieve tangible business value from our models through the OpenAI suite of products. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development.

Job Responsibility

  • Deliver an exceptional pre-sales customer experience for large Healthcare & Life Sciences prospects and customers
  • Demonstrate how leveraging OpenAI’s suite of products can meet customers’ business needs
  • Create and maintain documentation, guides, and FAQs
  • Develop and nurture strong customer relationships
  • Foster customer advocacy and represent the voice of the customer
  • Serve as the first line of defense for security and compliance questions

Requirements

  • 10+ years of experience in a technical pre-sales or similar role
  • 3+ years selling to Healthcare & Life Sciences customers
  • managing C-level technical and business relationships with complex global organizations
  • thorough understanding of IT security principles and customer requirements for technical B2B SaaS products
  • experience providing higher-level security and compliance support
  • foundational training in programming languages like Python or Javascript
  • delivered prototypes of Generative AI/traditional ML solutions
  • knowledge of network/cloud architecture
  • effective presenter and communicator who can translate business and technical topics to all audiences
  • own problems end-to-end
  • humble attitude
  • eagerness to help colleagues
  • desire to do whatever it takes to make the team succeed

What we offer

  • Medical, dental, and vision insurance for you and your family
  • employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses
  • 401(k) retirement plan with employer match
  • Paid parental leave
  • Paid medical and caregiver leave
  • Paid time off
  • 13+ paid company holidays
  • multiple paid coordinated company office closures
  • paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in our offices
  • meal delivery credits
  • Relocation support
  • charitable donation matching
  • wellness stipends
  • Offers Equity
  • performance-related bonus(es)

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