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We are seeking a solutions engineer to partner with our largest Healthcare & Life Sciences customers and ensure they achieve tangible business value from our models through the OpenAI suite of products. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development.
Job Responsibility:
Deliver an exceptional pre-sales customer experience for large Healthcare & Life Sciences prospects and customers
Demonstrate how leveraging OpenAI’s suite of products can meet customers’ business needs
Create and maintain documentation, guides, and FAQs
Develop and nurture strong customer relationships
Foster customer advocacy and represent the voice of the customer
Serve as the first line of defense for security and compliance questions
Requirements:
10+ years of experience in a technical pre-sales or similar role
3+ years selling to Healthcare & Life Sciences customers
managing C-level technical and business relationships with complex global organizations
thorough understanding of IT security principles and customer requirements for technical B2B SaaS products
experience providing higher-level security and compliance support
foundational training in programming languages like Python or Javascript
delivered prototypes of Generative AI/traditional ML solutions
knowledge of network/cloud architecture
effective presenter and communicator who can translate business and technical topics to all audiences
own problems end-to-end
humble attitude
eagerness to help colleagues
desire to do whatever it takes to make the team succeed
What we offer:
Medical, dental, and vision insurance for you and your family
employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses