Solutions Engineer, Enterprise Job at Scale (San Francisco)

Solutions Engineer, Enterprise

Scale plays a vital role in the development of AI applications. Our customer bas...

Location

United Kingdom , London

Salary:

Not provided

Scale

Expiration Date

Until further notice

Requirements

Strong engineering background with prior experience working with clients in a pre or post-sales capacity to realize business goals
Prior experience developing with Python, Java and/or other web development languages
Experience working in enterprise SaaS, cloud tech, finance, fintech or similar industries in a technical capacity with end-customer engagement
A track record as a self-starter, motivated to independently unblock technical issues in the field with the customer, away from the mothership
Presentation skills with a high degree of technical credibility when speaking with executives and front-line engineers
High level of comfort communicating effectively across internal and external organizations
Intellectual curiosity, empathy, and ability to operate with high velocity

Job Responsibility

Partner with Scale AEs on the customer journey, delivering tailored demos and prototypes according to the customer's requirements
Develop technical domain expertise in Generative AI / large language model applications for Enterprise use cases, including customers in financial services, insurance, SaaS, and similar enterprises
Be accountable for securing the “technical win” by unblocking technical challenges
Interact with customers daily to understand their needs and design solutions to better serve them
Design and develop “Scopes of Work” by breaking down customer challenges into a project plan
Work closely with forward-deployed Software and Machine learning Engineers to develop agents in the initial post-sales stage
Work with AEs and PMs to identify customer-specific feature requests
Drive strategic initiatives to improve the efficiency and effectiveness of the Solution Engineering team

Principal Solutions Engineer, Enterprise

Scale plays a critical role in powering the next generation of AI applications a...

Location

United States , New York, NY; San Francisco, CA

Salary:

180000.00 - 225000.00 USD / Year

Scale

Expiration Date

Until further notice

Requirements

Deep technical background with significant experience in customer-facing engineering roles (pre-sales, forward-deployed, or post-sales) at enterprise scale
Proven track record of owning and closing complex, multi-stakeholder technical deals with Fortune 500 or equivalent enterprises
Strong systems thinking and architecture experience across cloud, data, and AI/ML systems
Hands-on experience with programming languages such as Python, Java, or similar, with the ability to prototype and validate solutions when needed
Experience operating as a senior technical advisor to executive stakeholders, with strong presence and credibility
Demonstrated ability to navigate ambiguity, influence without authority, and drive alignment across diverse teams
Exceptional communication skills, with the ability to translate between business, product, and technical audiences
High degree of ownership, intellectual curiosity, and bias for action in fast-paced, ambiguous environments

Job Responsibility

Own technical strategy and execution for the company’s most complex, high-value enterprise opportunities, acting as the ultimate arbiter of the “technical win”
Serve as a trusted advisor to executive stakeholders (CTOs, Heads of AI, Engineering leaders), guiding long-term AI/LLM adoption strategies
Architect and lead end-to-end solution design, from discovery through pilots and productionization, across ambiguous and evolving customer requirements
Drive cross-functional alignment across Sales, Product, and Engineering to unblock critical technical and business challenges
Define and shape large, multi-phase Scopes of Work, translating ambiguous customer problems into scalable, production-ready solutions
Lead high-impact customer engagements, including executive presentations, technical deep dives, and workshops
Influence Scale’s product roadmap by synthesizing customer insights and advocating for high-leverage feature development
Mentor and elevate other Solutions Engineers, establishing best practices across demos, pilots, and technical sales strategy
Drive org-level initiatives that improve win rates, shorten sales cycles, and increase the scalability of the Solutions Engineering function

What we offer

Comprehensive health, dental and vision coverage
retirement benefits
learning and development stipend
generous PTO
commuter stipend (potentially eligible)

Fulltime

Enterprise Solutions Engineer - ANZ

As a Solutions Engineer, you'll work as part of a driven team to unlock the full...

Location

Australia

Salary:

Not provided

ElevenLabs

Expiration Date

Until further notice

Requirements

Are passionate about AI, technology and ElevenLabs products
Enjoy working directly with customers, iterating on solutions and providing tailored support
Have a talent for identifying patterns that can be standardised and scaled
Have strong empathy for customers, sales and product teams
Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions
Experience working with customers
Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns
Excellent communication skills with the ability to adapt messaging to different audiences

Job Responsibility

Collaborate strategically with Account Executives to enhance the technical aspects of the sales process
Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions
Craft compelling technical demonstrations that clearly communicate our product's value proposition
Create technical enablement resources that amplify our sales team's effectiveness and technical fluency
Build self-service tools and documentation that empower customers to implement solutions independently
Identify opportunities to productise common integration patterns or features, and work with our product teams to make these real

What we offer

Innovative culture
Growth paths
Learning & development via annual discretionary stipend
Social travel via annual discretionary stipend
Annual company offsite
Co-working stipend

Fulltime

Enterprise Solutions Engineer

As a Solutions Engineer, you'll work as part of a driven team to unlock the full...

Location

Brazil , São Paulo

Salary:

Not provided

ElevenLabs

Expiration Date

Until further notice

Requirements

Are passionate about AI, technology and ElevenLabs products
Enjoy working directly with customers, iterating on solutions and providing tailored support
Have a talent for identifying patterns that can be standardized and scaled
Have strong empathy for customers, sales and product teams
Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions
Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity
Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns
Excellent communication skills with the ability to adapt messaging to different audiences
The candidate should preferably be based in São Paulo, Brazil

Job Responsibility

Collaborate strategically with Account Executives to enhance the technical aspects of the sales process
Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions
Craft compelling technical demonstrations that clearly communicate our product's value proposition
Create technical enablement resources that amplify our sales team's effectiveness and technical fluency
Build self-service tools and documentation that empower customers to implement solutions independently
Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real

What we offer

Innovative culture
Growth paths
Learning & development through an annual discretionary stipend
Social travel annual discretionary stipend
Annual company offsite
Monthly co-working stipend

Fulltime

Enterprise Solutions Engineer

As a Solutions Engineer, you'll work as part of a driven team to unlock the full...

Location

Chile

Salary:

Not provided

ElevenLabs

Expiration Date

Until further notice

Requirements

Passionate about AI, technology and ElevenLabs products
Enjoy working directly with customers, iterating on solutions and providing tailored support
Have a talent for identifying patterns that can be standardized and scaled
Have strong empathy for customers, sales and product teams
Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions
Experience working with customers
Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns
Excellent communication skills with the ability to adapt messaging to different audiences

Job Responsibility

Collaborate strategically with Account Executives to enhance the technical aspects of the sales process
Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions
Craft compelling technical demonstrations that clearly communicate our product's value proposition
Create technical enablement resources that amplify our sales team's effectiveness and technical fluency
Build self-service tools and documentation that empower customers to implement solutions independently
Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real

What we offer

Innovative culture
Growth paths
Learning & development
Social travel
Annual company offsite
Co-working

Fulltime

Enterprise Solutions Engineer

As a Solutions Engineer, you'll work as part of a driven team to unlock the full...

Location

Netherlands

Salary:

Not provided

ElevenLabs

Expiration Date

Until further notice

Requirements

Are passionate about AI, technology and ElevenLabs products
Enjoy working directly with customers, iterating on solutions and providing tailored support
Have a talent for identifying patterns that can be standardized and scaled
Have strong empathy for customers, sales and product teams
Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions
Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity
Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns
Excellent communication skills with the ability to adapt messaging to different audiences

Job Responsibility

Collaborate strategically with Account Executives to enhance the technical aspects of the sales process
Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions
Craft compelling technical demonstrations that clearly communicate our product's value proposition
Create technical enablement resources that amplify our sales team's effectiveness and technical fluency
Build self-service tools and documentation that empower customers to implement solutions independently
Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real

What we offer

Innovative culture
Growth paths
Learning & development
Social travel
Annual company offsite
Co-working

Fulltime

Enterprise Solutions Engineer

As a Solutions Engineer, you'll work as part of a driven team to unlock the full...

Location

Netherlands

Salary:

Not provided

ElevenLabs

Expiration Date

Until further notice

Requirements

Are passionate about AI, technology and ElevenLabs products
Enjoy working directly with customers, iterating on solutions and providing tailored support
Have a talent for identifying patterns that can be standardized and scaled
Have strong empathy for customers, sales and product teams
Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions
Experience working with customers
Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns
Excellent communication skills with the ability to adapt messaging to different audiences

Job Responsibility

Collaborate strategically with Account Executives to enhance the technical aspects of the sales process
Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions
Craft compelling technical demonstrations that clearly communicate our product's value proposition
Create technical enablement resources that amplify our sales team's effectiveness and technical fluency
Build self-service tools and documentation that empower customers to implement solutions independently
Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real

What we offer

Innovative culture
Growth paths
Learning & development
Social travel
Annual company offsite
Co-working

Fulltime

Senior Solutions Engineer, Enterprise - West

Atlassian is looking for a Pre-Sales Solutions Engineer for our enterprise busin...

Location

United States

Salary:

168300.00 - 219725.00 USD / Year

The Muse

Expiration Date

Until further notice

Requirements

5+ years of experience interacting with enterprise customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done.
You're a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions.
You're equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences.
You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful.
If you're looking to be a cog in the system, this job isn't for you. You've got a customer-centric mindset, with a proven track record in building executive relationships with customers and rally the internal teams to collaborate across the company to meet our customers needs.

Job Responsibility

Partner with account teams and channel partners with Fortune 500 customer accounts, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory
participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be
Probe for and identify additional opportunities for cross-product/solution expansion
investigate, discover, and assess client pain points
Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working
have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams
Lead compelling value-based demonstrations, both standard and customized, flexing across multiple different stakeholder needs, from deep individual product demos to selling the large vision of the whole portfolio
Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision
Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together
Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management

What we offer

health and wellbeing resources
paid volunteer days
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability
Long-Term Disability
FSA
HSA With Employer Contribution

Select Country

Solutions Engineer, Enterprise

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?

Solutions Engineer, Enterprise

Solutions Engineer, Enterprise

Principal Solutions Engineer, Enterprise

Enterprise Solutions Engineer - ANZ

Enterprise Solutions Engineer

Enterprise Solutions Engineer

Enterprise Solutions Engineer

Enterprise Solutions Engineer

Senior Solutions Engineer, Enterprise - West

Our AI answers in your language