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MoeGo Logo MoeGo · IT - Software Development

Solutions Engineer - Enterprise

United States · Job Posted February 18, 2026
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Job Description

As a Solution Engineer, you’ll own the technical pre‑sale and post‑sale journey: scoping enterprise requirements, architecting configurations and integrations, delivering proof‑of‑concepts, and partnering with Implementation Managers to ensure seamless go‑lives. Your deep understanding of both MoeGo’s product suite and pet care operations will make you the trusted advisor enterprises turn to for strategic, scalable solutions.

Job Responsibility

  • Partner with Sales to lead technical discovery and pre‑sales for enterprise grooming, boarding, daycare, and franchise customers
  • Deliver consultative demos and technical walkthroughs tailored to executive and operational stakeholders
  • Design customized, scalable solutions aligning MoeGo’s platform capabilities (APIs, integrations, workflows, security protocols) with customer requirements
  • Provide insights on system architecture, integration possibilities, data migration strategies, and long‑term scalability
  • Work alongside Implementation Managers to translate scoping artifacts into detailed technical runbooks
  • Troubleshoot advanced configuration issues and guide teams through complex cut‑over scenarios
  • Work with the eng team to finalize system integration design and implementation plan and forge collaborative processes between inhouse and customer TLs for system integration
  • Create technical documentation, integration guides, and playbooks to streamline enterprise onboarding and support
  • Produce architecture diagrams and best‑practice playbooks for phased, scaled rollouts
  • Collaborate with Product and Engineering to communicate enterprise needs, recommend enhancements, and influence the roadmap
  • Maintain deep fluency in all MoeGo enterprise modules and third‑party integrations

Requirements

  • Technical Consulting Experience: 3–5+ years in solution/sales engineering or technical consulting for SaaS
  • Analytical Problem‑Solving: Comfort designing complex data flows, mapping integrations, and resolving technical challenges under tight timelines
  • Communication & Facilitation: Expert at running discovery workshops, presenting to executives, and authoring clear runbooks and architecture docs
  • Collaborative Spirit: Proven track record of partnering with Sales, Product, Engineering, and Implementation teams to deliver cohesive solutions

Nice to have

  • Domain Fluency: Background in pet care operations or adjacent hospitality, with an ability to “speak operator.”
  • A strong sense of ownership, problem-solving mindset, and passion for helping customers succeed

What we offer

MoeGo offers a competitive compensation package (base salary, performance bonus, and benefits). This includes flexible benefit plans to employees and their family members at no cost to the employees and 401(k) matching

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