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As a Commercial Solutions Engineer at Vanta, you’ll be leading the technical discussion with our mid-market customer base & VIP logos side-by-side with our Commercial Sales team. Your main goal, ensure there’s nothing stopping our customers from realizing the fullest value with Vanta in pursuit of their own security goals and successful customer retention. The Solutions Team drives customer acquisition and accelerates revenue growth through a mastery of strategic sales and Vanta platform expertise. We create meaningful leverage across Vanta through deep partnerships with Sales - Working side by side to elevate discovery, articulate value, and enable consistent, high quality sales execution. You’ll be an integral part of the Commercial team, working pre-sales to consult and create innovative solutions for our customers. Your attention to detail focused on customer needs will drive stickiness and ensure customers are realizing value from onboarding through adoption, culminating with renewal year-over-year. This will ultimately improve retention and overall success of our Sales teams and customers while helping to collect customer references, case studies, and product feedback to influence product roadmap.
Job Responsibility:
Lead technical discovery with prospects to understand their security, compliance, cloud infrastructure, and development workflows
Partner closely with Account Executives to develop deal strategy, identify technical champions, and guide prospects through evaluation, proof-of-value, and purchase decisions
Deliver tailored product demonstrations, walkthroughs, and integration deep dives aligned to customer use cases and success criteria
Act as the primary technical advisor during the evaluation process, addressing technical objections, competitive comparisons, and solution fit
Develop and maintain deep expertise in our product capabilities, integrations, configurations, APIs, partner ecosystem, and competitive landscape
Design and explain how our solution integrates with customers’ cloud providers, identity systems, version control platforms, and security tooling
Ensure a clean technical handoff to Customer Success and Implementation teams post-sale
Support revenue growth by responding quickly and effectively to inbound technical questions from Sales and prospects
Help qualify opportunities by identifying technical fit, risks, and dependencies early in the sales cycle
Participate in account planning, QBRs, and expansion conversations by demonstrating ongoing technical value
Capture and communicate structured customer feedback to Product, helping influence roadmap priorities for the Upmarket segment
Build reusable demos, technical documentation, reference architectures, and enablement materials in partnership with Product, Success, and Marketing
Share learnings from the field to improve sales motions, messaging, and technical positioning
Contribute to a collaborative, inclusive Solutions Engineering culture focused on continuous improvement, technical excellence, and customer empathy
Mentor peers and help evolve best practices for technical selling in the Upmarket segment
Requirements:
3-5 years of pre-sales customer-facing, technical experience as a Solutions Engineer, Sales Engineer or equivalent title
Hands-on experience with cloud platforms: AWS, Google Cloud, Microsoft Azure & Operating Systems (Windows, MacOS, Linux) and cloud application architecture
Strong project management skills with a proven ability to operate effectively in uncertain environments
You are creative, curious. technical, and naturally persuasive
You are detail-oriented and organized
You love listening to customers, discussing strategy with colleagues, but also diving into the weeds
You can interact with various titles and roles within an organization including the technical and security-minded, plus executives within large companies
General knowledge with a scripting language (Python, Ruby, Bash, and JavaScript) and a desire to expand those skills
Nice to have:
Familiarity with REST API development and service integrations is a plus
Ideally has prior B2B SaaS experience
Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact
What we offer:
medical benefits
401(k) plan
other company perk programs
Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans
16 weeks fully-paid Parental Leave for all new parents
Health & wellness stipend
Remote workspace, internet, and cellphone stipend
Commuter benefits for team members who report to the SF and NYC office
Family planning benefits
Matching 401(k) contribution with immediate vesting
Flexible PTO policy, plus 80 hours of Sick Time
11 company-paid holidays
Virtual team building activities, lunch and learns, and other company-wide events