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Metronome Logo Metronome · IT - Software Development

Solutions Engineer, AI Native

United States, San Francisco 149600.00 - 210000.00 USD / Year · Job Posted January 05, 2026
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Job Description

The AI Native Solutions team at Metronome operates at the intersection of technical sales, implementation, and customer success, purpose-built for the velocity and unique needs of AI-first companies. Unlike traditional sales engineering roles, this position owns the large parts of if not all of the deal cycle - from first call through technical win - and gets hands-on with implementation to ensure customers go live quickly. As an AI Native Solutions Engineer, you'll be the primary technical owner for fast-moving AI companies that may need to launch usage-based billing on tight timelines.

Job Responsibility

  • Owning the technical win: Taking qualified inbound leads and driving them through discovery, demo, POC, and technical win
  • Using efficient discovery to quickly understand billing challenges, product launch timelines, and technical requirements
  • Bringing energy and urgency to every engagement—proactively driving deals forward, identifying blockers early, and building relationships across the customer organization (engineering, finance, product) to create champions
  • Running streamlined demos tailored to technical founders and product/engineering teams
  • Driving hands-on implementation: Providing customers with clear, actionable implementation plans to implement their usage-based billing launches
  • Writing code snippets, configuration examples, and integration guides to accelerate customer time-to-value
  • Pair programming or working alongside customer teams during POCs and initial setup
  • Designing up/downstream integrations into prospect systems with a bias toward pragmatic solutions that get them live quickly
  • Building deep AI market expertise: Building relationships with technical founders, engineering leaders, product, and finance teams at AI companies
  • Understanding the unique monetization challenges facing LLM providers, generative AI companies (image, video, audio), and AI tooling/wrapper companies and providing consultative guidance when prospects need direction on pricing and packaging strategy and implementation
  • Staying current on AI industry trends, pricing models, and competitive dynamics

Requirements

  • 3+ years of experience in technical, customer-facing roles involving SaaS products (for example, sales engineering, solutions architecture, technical account management, implementation consulting)
  • 1+ years of experience working with, at, or selling to AI companies - you understand how AI-first companies operate, their unique challenges, and the market landscape
  • Proven ability to own and drive customer-facing engagements and relationships independently
  • Strong technical aptitude with the ability to quickly learn new systems, write code snippets, and guide technical implementations
  • Experience working in high-velocity environments where speed-to-value matters and customers need to launch quickly
  • Excellent communication skills with technical buyers (engineers, product managers, technical founders)

Nice to have

  • Deep knowledge of the quote-to-cash space, including integrating with or otherwise interacting with tools like Salesforce, NetSuite, CPQs, etc.
  • Experience as a software engineer, product manager, or in other technical roles.
  • Experience in a pure sales role, particularly selling to technical buyers in engineering and product organizations or selling as a founding or early salesperson at a startup.
  • Familiarity and enthusiasm for AI developer tooling (Cursor, Lovable, Vercel, LangChain, etc.) and the broader AI infrastructure ecosystem

What we offer

  • Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership
  • Paid parental leave
  • FSA (Flexible spending account)
  • Retirement planning - Traditional and ROTH 401(k)
  • Flexible time off
  • Employee assistance program (mental health benefits)
  • Culture where personal growth is highly valued
  • Market-benched equity
  • Incentive pay
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