Solutions Engineer 1 Job at Comcast Advertising

Solutions Engineer 1

Comcast Advertising

Location:
United States

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Reporting to the Director, Solutions Engineering, the Solutions Engineer 1 is responsible for providing solution engineering support to all field resources including Account Executives, Strategic Account Managers, and Global Solutions Sales Executives. This person will have a strong understanding of VoIP and data networking protocols including: SIP, RTP, HTTP/S, SNMP, Interior and Exterior IP Routing protocols (BGP, OSPF, QoS) as well as SDWAN and SASE design principles to best position the benefits of managed network solutions to prospective clients. Responsible for working with a cross-functional team to define, develop and deploy solutions. Ensure that the company platform is deployed and maintained utilizing best practices as well as managing change as the platform evolves. Works independently with minimal-to-no supervision while also demonstrating the ability to lead projects and initiatives autonomously. Role will be virtual with up to 25% travel - candidate will reside in the Eastern Standard Time Zone (EST) to align with sellers.

Job Responsibility:

Provide solution engineering support for all field resources including Account Executives, Strategic Account Managers, and Global Solutions Sales Executives
Responsible for lifecycle sustaining engineering support (discovering, solution and proposal)
Handle moves, adds and changes (MACD)
Provide sustaining engineering support for large complex solutions
Support activities related to account development
Capture customer technical requirements and translate to internal architecture templates
Work with the product team on new product requirements, integrations and defect resolution
Collaborate with the product team and customers on load/stress and fail-over testing for high-availability deployments
Work with customers to address issues and resolve problems both pre & post-production
Drive continuous technical improvement both internally and with customers
Cultivate and drive technical decisions with customers to design or improve technical solutions
Oversee technical implementation for customer deployment projects
Joint participation in client implementation planning and related activities to ensure seamless integration or turn-up of Comcast Business Global services for both new and existing customers
Provide a technical fulfilment and answer questions related to Comcast Business Global technical capabilities for RFI’s, RFQ’s and RFP’s
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary

Requirements:

Strong understanding of VoIP and data networking protocols including: SIP, RTP, HTTP/S, SNMP, Interior and Exterior IP Routing protocols (BGP, OSPF, QoS) as well as SDWAN and SASE design principles
Experience with SDWAN and SASE design principles
Proven ability to work independently and lead projects
Excellent problem-solving and analytical skills
Strong communication and interpersonal skills
3+ years of experience as a telecom Solutions Engineer or related role
Reside on the East Coast of the US and able to travel up to 25% annually

Nice to have:

3+ years of experience as a telecom Solutions Engineer or related role
Reside on the East Coast of the US and able to travel up to 25% annually

What we offer:

Paid Time off
Physical Wellbeing
Financial Wellbeing
Emotional Wellbeing
Life Events + Family Support
Commission

Additional Information:

Job Posted:
May 05, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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