Solutions Designer (Diversity and Belonging) Job at Airbnb

Job Description

The D&B Solutions Designer is a builder of equity systems, not a functionally-aligned consultant. This role turns research, data, and strategy into production-ready solutions (e.g. blueprints, toolkits, and strategic programs) that Talent Partners and business leaders can adopt without always requiring ongoing D&B support. The D&B Solutions Designer leads 1-2 workstreams within the COE and contributes to select Employee Experience (EX) team priorities. Designers' work will span across standalone builds, consultation and partnership with EX colleagues as part of time-bound EX priorities, and driving recurring D&B owned annual programs (e.g. external conference and partnership engagement blueprint).

Job Responsibility

Own 1–2 D&B workstreams as DRI (directly responsible individual) — scoping the work, producing the deliverables, managing timelines, and reporting on outcomes to the Sr. Manager, D&B Strategy or Head of D&B
Translate D&B insights into business language — connect equity data to employee experience metrics, retention outcomes, and business performance
communicate findings to Talent Partner, Talent, and business stakeholders in terms that land with non-D&B audiences
Produce blueprints and toolkits that are immediately usable by Talent Partners and leaders without D&B needing to co-own the execution — each solution ships with the necessary components (e.g. a facilitator guide, an adoption guide, and at least one outcome measurement mechanism)
Apply systems thinking to root cause analysis — before designing any intervention, conduct a structured diagnosis of the equity gap being addressed: what is the root cause (systemic vs. behavioral vs. structural), which populations are most affected, and where in the lifecycle does the gap originate
Build measurement into everything — define baseline metrics and success criteria before any project launches
build dashboards or scorecards that track leading indicators (toolkit adoption, manager training completion) and lagging indicators (promotion parity, attrition by group) for owned workstreams
Leverage AI and technology to scale reach — identify all relevant workflows where AI tools can increase consistency, reduce bias, or expand reach
build the workflow or playbook and document it so others can replicate it
Drive adoption and ownership transfer — design an intake, communication, and rollout strategy for each solution
measure activation rates by function
iterate on adoption barriers when adoption falls short
the end goal is not just that partners use the tools or run the program - it's that the work is embedded in how the business operates and no longer depends on D&B to sustain it.
Lead with a global lens — develop and pressure-test every solution for applicability across Airbnb's international footprint in partnership with regional stakeholders
build those needs into the design
Stay current on the field — bring at least 2 externally validated equity practices or data points into owned work per year
know what peer companies are doing and where we are relative to current best practice

Requirements

5–8 years of experience in D&B, HR strategy, organizational effectiveness, or related people work — demonstrated track record of building systems, frameworks, and leading complex cross-functional programs, not just running existing ones.
Deep equity expertise: you can diagnose systemic root causes, analyze disaggregated data, and design interventions at the level of process or structure
Experience producing scalable solutions that were actually adopted and used by others without your ongoing involvement
Experience contributing to and influencing cross-functional People team initiatives where you did not own the primary workstream -- you brought a point of view, shaped the design, and held accountability for the inclusion elements without holding authority.
Data fluency: you set baselines, define metrics, build dashboards, and measure outcomes — you don't describe your work as "data-informed" unless you can show the data
Familiarity with AI tools and genuine curiosity about how they can be applied to D&B work
Strong communicator in writing and in person — your documentation is clean, your decks are tight, and you can get a skeptical leader on board with a new framework
Ability to work autonomously on complex, ambiguous projects and deliver

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Solutions Designer (Diversity and Belonging)

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