Solutions Delivery Manager, Citi

Citi

Location:
Mexico, Ciudad De Mexico

Category:
-

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Ensure effective planning, consistent tracking and reliable delivery of critical work efforts across the Anti-Money Laundering AML Global Solution Services (GSS) organization. This role involves working closely with the Regional GSS Team to deliver work items, solutions and support the communication to internal stakeholders and external parties. The Solutions Delivery Manager will be responsible for managing initiatives on a day-to-day basis, consistent and timely reporting of the tasks’ execution as well as appropriate escalation of issues and risks.

Job Responsibility:

Practice established project management protocols including the development of plans/timelines, facilitation of meetings, ensuring documentation is complete, consistent and of high quality, tracking the execution of tasks against the plans, etc.
Develop/support the written/verbal communication regarding identified risks
track issues and solutions and report them in a timely manner
Prepare status reports for senior management – according to managed portfolio of work items
Participate in the planning and tracking of Business As Usual (BAU) DSMM activities
Exercise complete oversight over the execution of SDE work items, from definition and planning, through execution and closure
Act as a liaison with internal partners and customers to facilitate execution of DSMM BOW
Support creation of Capacity Plans and BOW
Constantly monitor, proactively manage and report on progress, risks, issues, assumptions, dependencies and solutions of the work item portfolio to all stakeholders
Conduct and present work item evaluations and assessment of results
Work with the oversight committees to prioritize all initiatives
End-to-end delivery and maintenances of solutions that support the GSS function, from business analysis of requirements, through solution design and delivery, to maintaining the final process

Requirements:

Bachelor’s degree in related field
Minimum 3 years of professional project management experience in Financial Services, preferably in multicultural environment, or Minimum 3 years of professional experience in development & delivery of process improvement solutions
Full professional proficiency in English language
Prior experience with large-scale implementations
Experience of working in an analytical or technical team is a significant advantage
Experience in AML is a plus
Working knowledge of AML policies and procedures is a plus
Experience in writing business requirements is a plus

Nice to have:

Experience in AML
Working knowledge of AML policies and procedures
Experience in writing business requirements

What we offer:

To be well, live well and save well
Equal opportunity employer consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law

Additional Information:

Job Posted:
June 18, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Solutions Delivery Manager