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We’re seeking a consultative and solutions-oriented Solutions Consultant to guide prospective and existing customers through AbsenceSoft’s leave management platform. As a trusted advisor and product expert, you’ll partner with Sales and Customer Success to uncover client needs, design tailored demos, and showcase how our SaaS solution solves complex HR and compliance challenges. This role requires strong communication skills, a deep understanding of leave management workflows, and the ability to translate technical capabilities into business value. You’ll play a key role in delivering a seamless, value-driven experience from discovery through implementation.
Job Responsibility:
Collaborate with Sales and Customer Success teams to understand client business needs and technical requirements
Conduct product demonstrations and workshops tailored to client objectives
Design, configure, and recommend solutions that align with AbsenceSoft’s capabilities and best practices
Assist in proposal development, solution documentation, and RFP responses
Serve as a technical expert during client meetings and presentations
Provide feedback to Product and Engineering teams regarding client needs and product enhancements
Support onboarding and implementation as needed to ensure a smooth customer experience
Maintain knowledge of AbsenceSoft’s platform, features, and industry trends
Participate in maintaining company security and compliance within your role
Requirements:
Bachelor’s degree in Business, IT, HR, or related field, or equivalent experience
2–4 years of experience in a pre-sales, solutions consulting, or technical consulting role, preferably in SaaS
Strong understanding of HR processes, leave management, or compliance solutions preferred
Excellent communication, presentation, and interpersonal skills
Ability to translate complex technical concepts into clear, client-friendly language
Proficiency with CRM and collaboration tools (e.g., Salesforce, HubSpot, Zoom, Microsoft Office)
Experience in HR technology or leave management software preferred
Knowledge of FMLA, ADA, or state leave laws is a plus
Strong problem-solving skills with a client-focused mindset
Collaborative, adaptable, and able to thrive in a fast-paced environment
Nice to have:
Knowledge of FMLA, ADA, or state leave laws is a plus