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The Solutions Consultant is responsible for Aon Consumer Benefit Solutions using expertise in product consulting and knowledge on how those products fit on various industry platforms for prospective clients during the sales process as well as existing clients during renewal discussions. The primary focus of the Solutions Consultant is to communicate product suite and enrollment value propositions externally to prospective clients. The Solutions Consultant is responsible for assisting with the sales process from prospect stage through the hand-off to the implementation team and signed contract. In addition, the Solutions Consultant is responsible for coordinating Voluntary Benefits Carrier and Product evaluation and selection. As a key sales stakeholder, they will also collaborate with the Lead Sales Consultants on recommendations and enhancements to help us achieve excellence in sales delivery.
Job Responsibility:
Manage multiple projects concurrently
Maintain subject matter expertise on Voluntary Benefit products and Voluntary Benefit carriers
Maintain expertise in proprietary and 3rd party Benefits Administration systems
Articulate and communicate value proposition and key differentiators
Develop a high level working knowledge of other practice area solutions
Collaborate with Sales Leaders to communicate market knowledge and sales process and to keep abreast of operations
Partner with practice consulting arm to strengthen integration
Educate Sales Consultants on specific strategies, solutions, and industry changes
Maintain Request for Proposal (RFP) Content
Partner with internal partners for Request for Proposal (RFP) requests to ensure a streamlined and efficient process
Assist Sales Leaders in the development of prospect sales strategy
Define the scope for the engagement
Enable and articulate a strong value-based message on any sales opportunities
Lead system demonstration in sales meetings
Prepare follow up client/TPE/carrier question responses with Sales Leaders
Perform due diligence to scope work and provide input to strategic questions required for defining the opportunity
Work with Sales Leaders to request missing information from Third Party Evaluator (TPE), client or carriers
Review discovery document outlining the detailed solution
Tailor materials and demo based on solution, client need and competitive landscape
Collaborate on Carrier and Product Selection
Assist on Contract/Statement of Work creation and execution
Requirements:
Three plus years of employee benefits industry experience
Three plus years managing project schedules
Experience working in a highly collaborative, team-oriented environment
Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders (such as operations, product management, and the development team)
Maintain a cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts
Ability to work in a team environment
Excellent verbal, writing and listening skills and the ability to multitask and organize
Excellent Microsoft office suite skills including Excel, Word and PowerPoint
Bachelor's degree or equivalent years of industry experience
Nice to have:
Sales and other client engagement experience is a plus
Microsoft Access is a plus
What we offer:
401(k) savings plan with employer contributions
employee stock purchase plan
long-term incentive awards at Aon’s discretion
medical, dental and vision insurance
various types of leaves of absence
paid time off, including 12 paid holidays throughout the calendar year
15 days of paid vacation per year
paid sick leave as provided under state and local paid sick leave laws
short-term disability and optional long-term disability
health savings account
health care and dependent care reimbursement accounts
employee and dependent life insurance and supplemental life and AD&D insurance
optional personal insurance policies
adoption assistance
tuition assistance
commuter benefits
employee assistance program that includes free counseling sessions