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We’re looking for an exceptional Solutions Associate to join Omnea’s customer team in our New York office. You’ll be excited to join an intense, fast-scaling enterprise SaaS startup with an experienced team and top-tier investors, and carve your path into startups and future Customer-team roles. You will work on the behind-the-scenes of the deployment of the Omnea platform and key strategic modules, features & integrations, implementing the optimal solutions for our customers that deliver meaningful value.
Job Responsibility:
Support & champion customers in their journey with Omnea
Support Solutions & Implementation Leads with product configuration, data preparation, and implementation
Become a product expert and configure the product, build workflows, and develop new use cases
Hone organisation and planning skills by helping S&I leads coordinate and drive towards launch
Focus on setting customers up to be successful, ensuring data is in great shape, and configurations are implemented to match company complexity
Requirements:
Up to 3 years of experience in a top-tier & fast-paced environment
Track record of exceptional performance in academia, work, or sport
Tech-savvy and can figure out new products/tools/processes quickly
Hard-working & ambitious
Highly organised with incredible attention to detail
Eager to learn
Good communication skills
Entrepreneurial mindset
Nice to have:
Experience in consulting or at a start-up/scale-up