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Solutions Architect

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Bloomreach

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Location:
United Kingdom

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

Bloomreach is building the world’s premier agentic platform for personalization. We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. As a Bloomreach Solutions Architect (Pre-sales), you would be one of the trusted advisors of our high-energy, high-performance global pre-sales team, involved in multiple stages of the sales cycle. Your job would be to partner with our sales team, helping drive value for our customers by leading the technical aspects of our scoping and implementation efforts on Bloomreach’s rapidly growing Discovery platform.

Job Responsibility:

  • Be a subject matter expert for the Bloomreach Discovery platform for both technical and business audiences
  • Own all technical elements (technical discovery, demo prep, execute technical POCs) for Discovery sales cycle, from scoping and success criteria to hands-on setup, validation, analysis, and executive readouts
  • Lead technical discovery and solution design: map requirements, design feasible integration approaches, and document a clear high-level architecture (HLD), with risks/assumptions and measurable outcomes
  • Design and validate data flows for Discovery: catalog ingestion and modeling, event/pixel strategy, API usage patterns, caching/performance considerations, and search/relevance configuration guidance
  • Partner with Solution Consultants to craft compelling technical narratives and tailored demos that align to customer KPIs, buying criteria, and MEDDPICC qualification
  • Co-scope with agency/SI partners during presales: align roles and responsibilities, apply quality/peer-review gates, and ensure a clean handover to Services or partner delivery teams
  • Drive excellent handoffs: package HLDs, scope/estimates, RACI, and risk/assumption logs for Services
  • remain engaged to de-risk delivery where needed
  • Contribute reusable assets (templates, checklists, patterns) that speed future evaluations
  • mentor SCs on technical components of Discovery opportunities
  • Support RFP/RFI/security questionnaires and handle technical objections with credibility and clarity
  • Stay current on product and ecosystem capabilities
  • channel field feedback into product and delivery best practices

Requirements:

  • BS in Information Systems / Computer Science, or equivalent degree
  • 3+ years of Commerce experience (as a system integrator, in-house engineer, or in sales of a Commerce solution)
  • 3+ years of experience in technical positions (software engineering, development, solution engineering) working in complex IT environments
  • Hands-on expertise in the following technologies: Java, PHP, Python, HTML, JavaScript, CSS
  • Expertise in commerce search and discovery, including indexing and feed pipelines, catalog/taxonomy design, facets/filters, boosting/re-ranking, and analytics-driven A/B testing
  • Hands-on technical fluency with Java / Python, HTML, JavaScript, CSS, and REST APIs, with practical knowledge of performance, caching, and integration trade-offs
  • API-first and data-focused solutioning, covering data modeling, event pipelines/pixel strategies, and tag management
  • Presales excellence: consultative discovery, stakeholder mapping, technical objection handling, and translating technical depth into executive-friendly narratives
  • Strong understanding of AI, ML, LLMs, and GenAI concepts, including how they apply to modern digital commerce and customer experiences
  • Collaboration superpowers: you align AEs, SCs, Partners, and Services around an evaluation path everyone trusts
  • Communication: excellent written and verbal English

Nice to have:

  • Familiarity with MEDDPICC
  • Experience with development or implementation on leading e-commerce platforms such as Shopify, Salesforce Commerce Cloud etc
  • Additional European languages are a plus
What we offer:
  • A great deal of freedom and trust
  • Flexible working hours
  • Work virtual-first with several Bloomreach Hubs available across three continents
  • Company events
  • 5 paid days off to volunteer
  • People Development Program
  • Communication coach available
  • Leader Development Program
  • $1,500 professional education budget annually
  • Employee Assistance Program with counselors
  • Subscription to Calm app
  • ‘DisConnect’ days with additional day off each quarter
  • Facilitated sports, yoga, and meditation opportunities
  • Extended parental leave up to 26 calendar weeks for Primary Caregivers
  • Restricted Stock Units or Stock Options
  • Company performance bonus
  • Employee referral bonus of up to $3,000
  • Bloomversaries work anniversary rewards

Additional Information:

Job Posted:
January 05, 2026

Work Type:
Remote work
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