Solutions Architect Job at Wrike Careers Page

Solutions Architect

Wrike Careers Page

Location:
United States

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

140000.00 - 180000.00 USD / Year

Save Job

Apply Position

Job Description:

Solutions Architects are at the forefront of driving customer success by helping organizations unlock maximum value from their investment in the Wrike platform. As digital transformation remains a top priority for business leaders, you will play a key role in helping customers rethink how they work—using Wrike’s advanced capabilities, AI-powered automation, and integrations with leading enterprise tools. In this role, you will work directly with customers to advise on software architecture, security and data privacy best practices, and modern development and operations approaches. You’ll use your deep knowledge of APIs, the Wrike Platform, and systems such as Salesforce, Marketo, NetSuite, and emerging cloud and AI platforms to design solutions that fit each customer’s environment. You’ll build strong, trust-based relationships, ensure high delivery standards, and enjoy creating innovative automations and solutions that help customers modernize and scale their operations. You’re also encouraged to promote Wrike and our team to the broader community through thought leadership, speaking at industry events, and sharing best practices and customer success stories.

Job Responsibility:

Lead Wrike’s most complex and strategic professional services engagements, with a focus on automation and digital transformation
Translate customer business requirements into scalable, secure, and future-ready solutions that position Wrike as a core part of the end-to-end digital workstream
Collaborate with Product, Engineering, and Go-To-Market teams to shape short- and long-term solutions and influence Wrike’s product roadmap based on customer needs and market trends
Partner with Sales, Solutions Consulting, and Customer Success to ensure smooth handoffs and a consistent customer experience throughout the lifecycle
Act as Project/Program Manager for large, cross-functional engagements, ensuring on-time delivery of deployments, training, and successful launches
Scope and position strategic Professional Services engagements, clearly explaining the value of Wrike’s services in the context of business transformation
Design and implement API integrations between Wrike and other enterprise systems (e.g., BI, ERP, CRM)
Advise customers on KPIs and analytics to measure, report, and improve business performance
Mentor and coach team members, helping build a culture of continuous learning and innovation
Stay current on work management practices, AI/automation trends, and productivity best practices, and share this knowledge with the team and customers

Requirements:

Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related field
8+ years of experience in a customer-facing, technology-focused role, ideally supporting organizations going through digital transformation
Strong understanding of digital transformation, AI/automation, and change management in large organizations
Programming experience (e.g., Python, Ruby, JavaScript) and familiarity with AI/ML concepts and tools
Excellent verbal and written communication skills, with the ability to explain complex ideas to both technical and non-technical audiences
Experience with BI platforms (e.g., Tableau, Power BI) and data analytics
Proven experience integrating multi-vendor IT systems, using APIs, and ensuring data security and privacy
Solid understanding of business processes, organizational structures, and how technology impacts business outcomes
Project management experience, including scoping, managing, and delivering complex projects using agile or hybrid methods
Experience coaching and mentoring colleagues
Strong interpersonal skills: authentic, positive, empathetic, and able to handle challenging situations with tact and professionalism

Nice to have:

Hands-on experience with enterprise architecture frameworks (e.g., TOGAF, Zachman)
Experience with AI/ML platforms, workflow automation, and low-code/no-code tools
Deeper programming experience in Ruby and/or Python
Experience supporting marketing, creative, or digital teams
Familiarity with ITIL, IT4IT, COBIT, or similar frameworks
Multilingual skills
Experience with cloud security, data privacy regulations (e.g., GDPR, CCPA), and zero-trust architectures
Public thought leadership in digital transformation, AI, or the future of work

What we offer:

Comprehensive Health Coverage: Enjoy medical, dental, and employer-paid vision insurance
Security & Support: Benefit from life insurance and employer-paid short- and long-term disability
Financial Well-Being: Build your future with our 401(k) plan featuring an employer match along with FSA/HSA benefits
Generous Parental Leave: Cherish every moment with 18 weeks of leave for birth mothers and 4 weeks for non-birth parents
Community Connections: Engage with our vibrant Wrike Employee Resource Communities (WERC) to connect, grow, and thrive
Flexible Time Off: Our flexible time off (FTO) policy empowers you to balance work, personal matters, and well-being on your own schedule
Home Office Support: Enjoy a $500 Working-from-Home stipend to create a comfortable and productive home office
Celebration & Service: Enjoy 11 paid holidays and 2 volunteer days to rest, recharge, and give back

Additional Information:

Job Posted:
January 21, 2026

Employment Type:

Fulltime

Work Type:

Remote work

Wrike Careers Page - All Job Offers

Job Link Share: