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At Convergence Group, we’ve spent the last 20+ years building a business driven by ambition, innovation, and exceptional people. We design and manage enterprise WAN, LAN, WiFi and Security solutions for some of the UK’s most demanding organisations - and we’re growing fast. Now we’re looking for a Solutions Architect to play a key role in shaping customer outcomes and driving technical excellence across our business. What it’s really like here: The pace and intensity are higher than most environments in our sector. The workload is typically around 30% greater than many people will have experienced elsewhere - not because we are chaotic, but because we are ambitious and constantly building. We grow organically and through acquisition, continuously integrating, improving and raising the bar. The landscape evolves, priorities shift, and expectations rise. If you prefer a predictable, static environment, this probably won’t feel comfortable. If you are energised by growth, movement and high standards, it can be deeply rewarding. Your strengths will have a bigger platform here - and you will be stretched behaviourally more than in most environments. We value respectful honesty: anyone can challenge an idea; hierarchy doesn’t protect thinking and getting it right matters more than being right. Ego doesn’t perform well here; curiosity, learning and ownership do. We hire people who are already strong at their craft - the stretch at Convergence Group is navigating pace, complexity and constant evolution. This environment isn’t for everyone, but for the right person it offers an exceptional opportunity for impact, growth and accelerated development.
Job Responsibility
Design tailored LAN & WAN solutions that fit perfectly with our product set
Partner with Sales & Account teams to understand customer needs, attend meetings and reviews, and bring the tech know-how that helps close deals
Leading technical conversations with customers - simplifying complexity and building trust
Produce professional documentation like SOWs, HLDs, and schematics that stand up to scrutiny
Work cross-functionally with Sales, Service Delivery, and Account Management teams to win new business, support renewals and keep current customers happy
Track and manage activity in our CRM and contribute to a pipeline worth over £1m Gross Margin each year
Optimise every solution so it’s profitable, reliable, and built to deliver long-lasting value
Requirements
5+ years as a Solutions Architect (or similar) working closely with customers in the sales cycle
A background in technical pre-sales support in Managed WAN/LAN Services, ideally with Cisco, Extreme, or Fortinet tech under your belt
Experience in network design, bespoke customer solutions and documentation
WAN know-how: Leased Lines, Carrier Ethernet, EFM, xDSL
LAN knowledge across DC, core, aggregation, and access layers
Up-to-date skills in SDN, SD-WAN, NFV, and network virtualisation
Wi-Fi wisdom: CAPWAP, WPA, 802.1X, mesh and controllers
Strong communication skills - you know how to talk to humans, not just switches
UK driving licence & ability to pass BPSS and other clearance checks
What we offer
Private medical
Enhanced pension
Income protection
Life assurance
Flexible core hours
Hybrid working (2 days a month in our Solihull office)