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In this role as a Solutions Architect at Cohere, you will play a significant role in growing Cohere’s Public Sector business and have a great deal of autonomy when it comes to technical pre-sales and post-sales.
Job Responsibility:
Developing a deep understanding of customer problems, mapping them to Cohere solutions
Working closely with our partners as the trusted technical advisor who owns the technical relationship with our stakeholders
Helping to increase the adoption of Cohere products
Gathering valuable insights and feedback from customers to help shape the future of our products
Taking a hands-on approach to building customer Proof of Concepts
Collaborating with stakeholders to understand their business objectives and translate those into technical solutions
Taking ownership of the customer narrative, serving as the voice of the customer
Acting as a liaison between the customer and our product team
Providing guidance on best practices for using Cohere
Identifying areas for improvement within the platform
Cultivating technical champions within customer organizations
Leading the technical talk track on customer calls
Deep dives on customer problems and Cohere technology
Designing novel enterprise solutions with bleeding-edge NLP technology
Facilitating customer evaluations and PoC’s
Developing and documenting processes to enable the solutions architect team to scale effectively
Collaborating with the Product and Engineering teams
Working closely with our partners to develop a strategy for enabling and accelerating their customers
Requirements:
Must have: Security Clearance
5+ years of public sector customer-facing technical pre/post sales Solutions Architect (or similar) experience
2+ years architecting or deploying NLP/AI/LLM Solutions
A passion for Generative AI, and an understanding of strengths and weaknesses of Generative LLM's and AI technologies
Comfortable working with Python and Jupyter Notebooks
Excellent communication skills
High tolerance for ambiguity
You can identify and implement high-impact processes in unstructured environments