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We’re looking for an experienced Solution Architect for Work and Asset Management projects to join our team and help us exceed customer expectations. As a key player in our organization, you’ll work closely with utility clients to design, implement, and optimize Work and Asset Management solutions that address complex business needs.
Job Responsibility:
Partner with clients to align their business goals with SpryPoint’s best-in-class solutions
Partner with clients to assess their Asset Management and Work Management programs in place and provide a roadmap for improvements and achievement of client goals with these programs
Lead discovery sessions, process reviews, and integration designs to deliver tailored solutions
Ensure high-quality implementations by conducting audits, reviewing documentation, and providing feedback on process designs
Oversee system configuration and provide input on training and testing materials
Maintain and update project documentation, including issue logs, configuration guides, and test cases
Requirements:
5+ years of experience in leading and participating in the implementation of Asset Management and Work Management enterprise software for local governments and Utilities
Proven ability to map processes and manage large process mapping projects
Strong understanding of relational databases and SQL
Excellent communication skills, with a talent for presenting complex concepts clearly
Strong interpersonal skills, with the ability to build relationships and collaborate with clients, senior management, and team members
A sharp, analytical mind, capable of solving complex problems quickly and efficiently
In-depth knowledge of implementation methodologies for large-scale software projects
The ability to work under pressure while managing multiple priorities
Nice to have:
Experience with Utility Customer Information Systems and Customer Engagement Portals is a plus
Experience leading software implementation project teams is a plus
Familiarity with analyzing large data sets is a bonus
Knowledge of Reporting & Business Intelligence platforms is a plus
What we offer:
Remote-first environment with flexible working hours across North America
Competitive Total Rewards - Comprehensive compensation package that grows with you
Complete Setup - MacBook + $500 to create your ideal home workspace
Total Wellness - Health, dental, vision, and life insurance from day one
Recharge Time - Generous PTO, Summer Friday half-days, and unlimited sick days
Future Security - RRSP (Canada) and 401k (US) matching programs
Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program
Team Connection - Annual company events and team offsites that bring us together
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