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The Solutions Architect serves as a strategic advisor and technical expert, designing and delivering innovative workforce solutions that align with client business goals. This role partners closely with sales and client stakeholders to create scalable, human-centric strategies, leads proposal development, and ensures a smooth transition from solution design to implementation. The Solutions Architect fosters collaboration across teams, champions digital innovation and continuous improvement, and mentors talent to strengthen organizational capability.
Job Responsibility:
Act as a subject matter expert on MSP, services procurement, and human capital consulting solutions
Translate complex client business challenges into tailored, scalable workforce solutions
Provide technical guidance and thought leadership during sales cycles, ensuring solution feasibility and alignment with client objectives
Pilot and integrate digital labor solutions, applying human-centric design principles to enhance solution frameworks and client experience
Partner with sales teams to architect solutions that meet client requirements and strategic goals
Deliver compelling presentations and workshops to C-suite executives of Fortune 500 organizations
Serve as a trusted advisor, demonstrating executive presence and advanced communication skills throughout the sales process
Build and maintain strong relationships with senior client stakeholders, influencing decision-making through strategic insights and consultative engagement
Oversee the proposal team, ensuring high-quality, compliant, and persuasive RFI/RFP responses for all business unit solutions, including MSP, Service Procurement, SOW, Direct Sourcing, and Consulting and Advisory
Manage end-to-end proposal development, including timelines, resource allocation, and quality assurance
Facilitate creative collaboration between sales, marketing, and solution teams to produce winning proposals
Act as the liaison between sales acquisition, solution design, and implementation teams to ensure seamless handoff and execution
Support client onboarding and kick-off activities, aligning expectations and success metrics
Monitor early implementation phases to confirm solution integrity and client satisfaction
Guide internal teams through structured sales pursuit processes, including workshops and design sessions
Coach proposal and creative teams on best practices for storytelling, compliance, and client-centric messaging
Pilot and integrate digital labor solutions into workforce strategies
Apply human-centric design principles to enhance solution frameworks and client experience
Requirements:
Bachelor's degree in Business, Engineering, Human Resources, or related field
Master's degree preferred
7+ years of experience in solution design, sales engineering, or enterprise workforce solutions
Proven track record of delivering complex solutions to enterprise clients
Deep expertise in MSP, services procurement, and human capital consulting
Exceptional communication, negotiation, and executive relationship management skills
Demonstrated ability to drive innovation and digital transformation
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