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We’re looking for a Solutions Architect to join our high-impact Field Solutions team and help customers successfully adopt Unstructured’s platform. This role is ideal for someone who thrives at the intersection of technical depth and customer impact. You’ll partner closely with sales, product, and engineering—leading technical discovery, designing scalable solutions, and showing customers how to operationalize AI-ready data pipelines using Unstructured. You’ll be deeply hands-on: building demos and prototypes, testing integrations, and advising on real-world deployments
Job Responsibility:
Lead Technical Discovery and Solution Design
Partner with account executives during customer engagements to uncover requirements, define success criteria, and architect tailored solutions
Design and present technical architectures that integrate Unstructured’s SDKs, APIs, and connectors into customer environments
Architect and Validate Complex Deployments
Implement Unstructured across diverse infrastructure—cloud-native (AWS, GCP, Azure), hybrid, and on-premises
Design scalable solutions leveraging Kubernetes, containerized workloads, and Python-based data pipelines
Solve real-world challenges involving file parsing, ETL, vectorization, and retrieval at enterprise scale
Demonstrate Technical Credibility in the Field
Deliver compelling demos, proof-of-concepts, and reference architectures that show value and technical rigor
Act as a trusted advisor to customer architects and data science teams, guiding best practices and integration strategies
Collaborate Cross-Functionally
Provide structured, actionable feedback from customer interactions to influence product roadmap decisions
Partner with engineering and product teams to reproduce issues, validate fixes, and ensure customer success
Create and Share Best Practices
Contribute reusable templates, demo assets, and solution guides for internal and external enablement
Elevate the technical standard across the field org through documentation and peer collaboration
Requirements:
7+ years in Solutions Architecture, Sales Engineering, or a customer-facing technical role
Familiarity with at least 1 Cloud Provider (AWS, Azure, or GCP), and general security and networking principles
Deep familiarity with Python for scripting, API integration, and building PoCs
Hands-on understanding of ETL/data pipeline design, RESTful APIs, and data transformation workflows
Strong grasp of unstructured data processing: text, PDFs, images, and retrieval workflows
Ability to communicate complex technical concepts clearly to both engineering and executive stakeholders
Proven record of technical ownership in technical engagements—POCs, architecture reviews, solution validation, and deployment/implementation
Nice to have:
Bonus: experience and knowledge of Kubernetes and containerization, and deploying applications to these environments
What we offer:
Highly Technical Work: You’ll design and deploy real AI/data infrastructure, not just talk about it
Elite Customers & Impact: Work directly with leading enterprises and federal teams on GenAI deployments
Cross-Functional Collaboration: Influence product direction and customer strategy in equal measure
Startup Agility + Enterprise Reach: Move fast, stay hands-on, and solve problems that truly scale
Backed by the Best: Our investors include Nvidia, Microsoft, IBM, Databricks, and more
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