Solutions Architect Job at Valley Fiber (Winkler/Winnipeg)

Job Description

The Solutions Architect plays a central role in supporting the sales cycle by translating customer needs into technically sound, commercially viable telecommunications solutions. This position partners closely with Sales, Engineering, Product, and Operations teams to design, validate, and present solutions involving fiber networks, transport systems, IP networking, wireless technologies, cloud connectivity, and managed services. The Solutions Architect ensures proposed solutions are feasible, cost‑effective, and aligned with both customer requirements and organizational capabilities.

Job Responsibility

Analyze customer requirements and design end‑to‑end telecom solutions including fiber connectivity, Ethernet services, IP/MPLS networks, DWDM/optical transport, fixed wireless, VoIP, and managed network services
Develop detailed technical proposals, network diagrams, bills of materials (BOMs), and solution architectures
Validate solution feasibility by collaborating with Services, Network Engineering, Field Operations, and Planning teams
Recommend optimal technologies and configurations based on performance, scalability, and cost considerations
Ensure all proposed solutions comply with industry standards, regulatory requirements, and internal engineering guidelines
Participate in customer meetings, discovery sessions, and technical workshops to understand business challenges and translate them into technical requirements
Deliver technical presentations, product demonstrations, and solution overviews to both technical and non‑technical audiences
Serve as the technical point of contact during the presales cycle, addressing customer questions, objections, and solution‑specific concerns
Support RFP/RFI responses by preparing accurate, compelling technical content
Work with internal teams to develop accurate cost models, pricing structures, and margin analyses for proposed solutions
Prepare and validate quotes, service designs, and scope‑of‑work documents
Identify risks, dependencies, and assumptions associated with proposed solutions and communicate them clearly to Sales and leadership
Partner with Product Management to provide customer feedback, identify market trends, and support new product development
Collaborate with Network Planning to assess capacity, route availability, and build‑out requirements
Coordinate with Project Management to ensure smooth handoff from presales to delivery
Maintain strong relationships with vendors and technology partners to stay current on emerging telecom technologies
Produce high‑quality technical documentation including solution briefs, design guides, and customer‑facing materials
Maintain accurate records of solution designs, assumptions, and technical decisions
Ensure proposed solutions align with network standards, security policies, and operational capabilities

Requirements

Strong understanding of telecom technologies such as fiber networks, Ethernet services, IP routing/switching, MPLS, BGP, OSPF, DWDM/optical transport, and wireless systems
Experience designing enterprise connectivity solutions (e.g., DIA, Layer 2/3 VPNs, SD‑WAN, SIP/VoIP)
Ability to translate complex technical concepts into clear, customer‑friendly language
Proficiency with network design tools, Visio or similar diagramming software, and quoting/configuration systems
Strong analytical, problem‑solving, and solution‑architecture skills
Excellent communication, presentation, and interpersonal skills
Ability to work collaboratively across technical and commercial teams
Experience responding to RFPs/RFIs and preparing technical proposals

Nice to have

Bachelor’s degree in Engineering, Computer Science, Telecommunications, or related field
Industry certifications such as CCNA/CCNP, JNCIA/JNCIS, MEF‑CECP, or optical networking certifications
Experience with fiber‑to‑the‑premise (FTTP), last‑mile builds, or telecom construction considerations
Familiarity with OSS/BSS systems, network inventory tools, and GIS mapping platforms
Prior experience in a telecom carrier, ISP, or managed services provider environment

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Solutions Architect

Job Description

Job Responsibility

Requirements

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