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Our Client IT is looking for a talented and ambitious Solutions Engineer to join our high‑performing Solutions Engineering team. Reporting directly to the Head of Solutions Engineering, you will play a key role in supporting our customers and sales organisation by designing, articulating, and validating technical solutions across a broad range of technologies. In this client‑facing role, you will work closely with the sales team to attend customer meetings, understand business challenges, and help shape solutions that deliver measurable value. You will be responsible for delivering technical pre‑sales support, producing proposals and solution designs, and providing clear, confident technical guidance throughout the sales cycle. You will also contribute to product demonstrations, workshops, and webinars-helping to showcase the clients expertise and differentiate our services in the market. Collaboration is central to this role: you will work alongside technical specialists, project teams, and account managers to ensure solutions are accurate, scalable, and aligned with best practice. The ideal candidate brings hands‑on consultancy or pre‑sales experience across technologies such as firewalls, network security, Microsoft 365, Microsoft Azure, servers, storage, backup, networking, and disaster recovery/business continuity. This is an exciting opportunity for someone who is both technically strong and commercially aware, and who enjoys working directly with customers to solve real business problems.
Job Responsibility:
Deliver both chargeable and free‑of‑charge Technical Pre‑Sales Services to new and existing customers
Build strong technical relationships with prospects and existing clients, acting as a trusted adviser
Support the Sales Team by providing customer‑facing technical expertise during meetings, discovery sessions, and opportunity qualification
Deliver clear and engaging product presentations and demonstrations, and support internal and external customer‑facing events and webinars
Design and deliver custom demonstrations and Proofs of Concept (POCs) to validate proposed solutions
Evaluate and compare competitive products to recommend the most advantageous solution for each customer
Contribute to the specification of technical solutions and assist in producing high‑quality proposals, scopes of work, and tender responses
Requirements:
Technical consultancy, pre‑sales, or customer‑facing project delivery experience within an MSP or IT reseller (essential)
Proven experience across IT infrastructure and IT services technologies
Strong proposal and tender‑writing skills
Formal technical qualifications in one or more of the following: Cisco, Fortinet, VMware, Sophos, Microsoft, N‑Able, Mimecast, Barracuda, or similar industry‑recognised certifications desirable
Strong commercial acumen
Excellent presentation and demonstration skills
Exceptional organisational and time‑management capabilities
Strong listening skills
Ability to explain and present technical solutions clearly to both technical and non‑technical audiences