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Cape Logo Cape · IT - Software Development

Solutions Architect

United States, Washington, DC · Job Posted March 08, 2026
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Job Description

Solutions Architects at Cape lead engagements with our federal customers. They deeply understand the privacy and security challenges that Cape is solving and are passionate about bringing our technology to federal customers. Solutions Architects collaborate closely with business development, engineering, product, sales, and marketing to ensure we’re building the right thing and delivering it the right way to customers doing mission critical work. Solutions Architects must be high ownership, creative, solutions-oriented individuals who aren’t afraid to dive deep into complex problems.

Job Responsibility

  • Own the engagement with a new/early customer
  • Cultivate relationships at all levels of seniority
  • Work fluidly with product and engineering to ensure product direction aligns with our customers’ on-the-ground reality
  • Demonstrate a high degree of independence and teamwork
  • Be the voice of the company at the customer, and the voice of the customer at the company

Requirements

  • A love for building things that matter
  • Gritty technical skills
  • Exceptional written and verbal communication skills
  • Adaptive and introspective
  • willing to learn, guide, lead and follow
  • Active U.S. TS/SCI clearance
  • Willingness to travel up to 75%, mostly to the EU
  • Based in Washington, DC (preferred), or New York, NY

Nice to have

  • Five years of experience working in customer-facing roles (account strategist, customer success, or related discipline), or equivalent government experience
  • Specific examples of times you’ve slain bureaucratic dragons
  • Domain experience with privacy, security, telco, or related fields
  • Experience in enterprise customer success, especially at early stage companies
  • Program and/or Project management experience in a post sales or implementation environment
  • Bachelor's degree in computer science or related field [or] hands to keyboard technical skills acquired on the job or through a coding training program

What we offer

  • 401(k) match
  • 100% coverage of medical, dental, and vision premiums for you and your dependents
  • 12 weeks paid parental leave (for all parents, no waiting period)
  • Stipends for Family-forming needs
  • Stipends for Gender-affirming care
  • Unlimited PTO
  • Relocation assistance available
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