Solutions Architect II Job at Everlaw (Washington)

Job Description

As a Solutions Architect on Everlaw's commercial team, you will partner closely with Account Executives and Customer Success Managers to drive new business and expansion across our law firm segment, with corporate legal coverage as a secondary focus. You will be the technical and product expert in the room, running discovery, leading demos and technical deep-dives, executing proofs of value (POVs), contributing to RFx responses, and translating real-world litigation and investigations workflows into compelling, Everlaw-native solutions. In this role: you'll own the day-to-day execution of your deals and continue to deepen your expertise across our platform, including our generative AI capabilities (Deep Dive, Storybuilder, Writing Assistant, Review Assistant), analytics, processing, and review. You'll work shoulder-to-shoulder with sales leaders, customer-facing teammates, and our product organization to help grow some of the most important segments of Everlaw's business.

Job Responsibility

Serve as the primary technical resource for AEs and CSMs across the commercial sales cycle
Lead discovery conversations with law firm and corporate prospects to understand their ediscovery, investigations, and review workflows, and translate those needs into a clear technical narrative for Everlaw
Prepare and deliver polished platform demos tailored to specific use cases and audiences, including AI feature demos and technical deep-dives for diverse audiences ranging from technical power users to executive stakeholders
Plan and execute standard commercial POVs
Define success criteria with input from the AE and SA leadership, manage day-to-day evaluation logistics, lead user trainings, troubleshoot issues, and keep multiple stakeholders aligned to a clear plan and timeline
Contribute to RFP, RFI, and security questionnaire responses in partnership with our Proposals Specialist and Security & Trust teams
Build and maintain working knowledge of Everlaw's roadmap, and contribute structured field feedback from prospect and customer interactions to help inform future product direction
Partner with sales, customer success, marketing, security & trust, legal, and product to support deal strategy, joint pursuits, and post-sale handoffs
Build trust with internal partners and informally support newer SAs and adjacent team members as you ramp
Stay current on commercial ediscovery trends, the competitive landscape (Relativity, DISCO, Reveal, Logikcull, etc.), and the rapidly evolving role of generative AI in legal workflows, and bring those insights into client conversations

Requirements

At least 3 years of experience in ediscovery, with hands-on end user and/or administrative experience on at least one major platform (Everlaw, Relativity, DISCO, Reveal, Logikcull, or similar)
Willing to travel as needed to support sales efforts, client onsites, POVs, and AI Labs (typically up to ~25%, with some variability based on segment and deal mix)
Prior experience in a sales engineering, solutions architecture, technical consulting, or comparable client-facing technical role, or a clearly demonstrated track record of operating at that level from an adjacent seat (e.g., advanced CS, litigation support, ediscovery practice lead)
Solid command of core ediscovery processes (EDRM, processing, review, productions, analytics) and developing fluency in standard law firm litigation workflows, with a working understanding of corporate legal workflows (legal holds, internal investigations, regulatory response, etc.) as a secondary coverage area
Excellent communicator: clear and structured in demos and presentations, able to engage technical buyers and end users productively, and increasingly able to tailor message to a specific audience's pain points and value drivers
Organized and process-oriented, comfortable managing multiple concurrent opportunities, POVs, and RFx workstreams without dropping details or losing momentum on long-cycle deals
Takes ownership of work, escalates appropriately when needed, and looks for ways to improve how the team operates (templates, talk tracks, processes) rather than only executing assigned tasks
Enjoys collaborating across functions, working with AEs and CSMs day-to-day, but also building trusted relationships with security & trust, legal, marketing, and product partners

What we offer

Annual base salary of $140,000 with total On-Target Earnings (OTE) of $200,000
Equity Program
401(k) retirement plan with company matching
Health, dental, and vision
Flexible Spending Accounts for health and dependent care expenses
Paid parental leave and approximately 10 days (80 hours) per year of sick leave
Seventeen paid vacation days plus 11 federal holidays
Membership to Modern Health to help employees prioritize mental health and wellness
Annual allocation for Learning & Development opportunities and applicable professional membership dues
Company-sponsored life and disability insurance
Work in our downtown Washington D.C. office
Flexible work-from-home days on Tuesdays and Fridays
Monthly home internet reimbursement
Select your preference of hardware (Mac or PC) and customize your desk setup
Enjoy a wide variety of snacks and beverages in the office
Bond over company-wide out-of-the-box events and fun activities with your team
Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice
Take advantage of learning and career development opportunities

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Solutions Architect II

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