Solution UX Lead - (Principal UX Designer) Job at Randstad (Rotkreuz)

Job Responsibility

Lead UX workstreams across discovery, concept development, validation, implementation support, and launch preparation
Translate business objectives, customer insights, workflow needs, and regulatory context into actionable design decisions
Plan, estimate, structure, and manage UX activities, deliverables, dependencies, timelines, and resource needs
Coordinate designers, researchers, and cross-functional contributors across multiple workstreams
Ensure design deliverables are high quality, consistent, evidence-based, and ready for development and validation
Partner with Product Management, Engineering, Regulatory, Quality, Clinical, Service, and business stakeholders
Integrate UX work into agile delivery, including backlog refinement, sprint planning, PI Planning, system demos, and release planning
Identify risks, interdependencies, scope changes, and bottlenecks early, and propose mitigation actions or prepare escalation
Facilitate workshops, design reviews, prioritization sessions, and stakeholder alignment meetings
Coach designers and cross-functional teams on UX methods, customer-centricity, and design best practices
Represent UX in governance meetings, project reviews, customer engagements, and strategic discussions
Contribute to improving design leadership operations, estimation practices, team rituals, and delivery efficiency

6+ years of experience in UX design, product design, service design, human factors, design research, or a related field
Degree in UX Design, Human-Computer Interaction, Industrial Design, Service Design, Human Factors or a related field
Proven experience leading UX for complex digital or hardware products, services, platforms, or healthcare solutions
Strong project management skills, including planning, estimation, prioritization, dependency management, risk management, and progress tracking
Ability to define UX work packages, delivery milestones, staffing needs, and effort estimates
Experience working with Product Management, Engineering, Regulatory, Quality, Research, and business stakeholders
Strong facilitation, storytelling, communication, presentation, and stakeholder management skills
Ability to manage ambiguity, structure complex problems, and translate insights into practical design direction
Experience working in agile product development environments
Experience with SAFe, Agile Release Trains, PI Planning, Lean UX, or scaled agile delivery is a strong plus
Experience in healthcare, diagnostics, medical devices, life sciences, laboratory workflows, or regulated industries is highly desirable
Experience managing UX work across distributed, global, or matrixed teams
Strong command of English
additional languages such as German are a plus

Experience with SAFe, Agile Release Trains, PI Planning, Lean UX, or scaled agile delivery
Experience in healthcare, diagnostics, medical devices, life sciences, laboratory workflows, or regulated industries
additional languages such as German