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Solution Support Engineer

United States Employment contract 101900.00 - 234500.00 USD / Year · Job Posted August 02, 2025
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Job Description

Provide technology consulting to external customers and internal project teams, delivering technical solutions to meet customer needs and shaping strategies for enterprise solutions.

Job Responsibility

  • Verifying and implementing detailed technical design solutions
  • providing detailed technical designs for enterprise solutions
  • leading in technical assessment and delivery of specific solutions
  • coordinating implementation of new installations, designs, and migrations
  • engaging in technical problem solving across multiple technologies
  • managing bids and proposals in the sales lifecycle
  • managing team life cycle stages and encouraging knowledge sharing
  • proactively identifying new business opportunities.

Requirements

  • 5+ years of professional experience
  • Bachelor of Arts/Science or equivalent degree in computer science or related area
  • sufficient depth and breadth of technical knowledge to design and scope multiple deliverables
  • demonstrated innovation and communication of new deliverables and offerings
  • ability to develop solutions that enhance the availability, performance, maintainability and agility of a customer's enterprise
  • understanding of architectural dependencies of technologies in use in the customer's IT environment
  • ability to diagnose complex technical problems to their root cause
  • vendor or industry certification in at least one discipline area
  • ability to present domain-specific information during customer sales presentations
  • ability to manage teams and complete solution implementation
  • ability to work in a multi-technology environment.

Nice to have

  • coaching others in area of expertise
  • contributing to professional community
  • developing customer technology solutions using various industry products
  • leading team in the delivery of multiple deliverables across multiple technologies.

What we offer

  • health and wellbeing programs
  • comprehensive benefits suite
  • personal and professional development programs
  • unconditional inclusion
  • career growth opportunities.

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